Auto Body

Contra Costa County

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What did you like best about Elite Auto Body & Collision Center?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 2/2/06 and 11/3/2007. Customer last names have been initialized for privacy. 

“I like the service and quality of the work. Also, they have the car ready when they promise.”
- L. C.

“They were quick.” - Kathie H.

“They get our cars back to us within three days, and I wouldn't use any other company. You get what they promise you.” - M. C.

“They kept us informed and did a good job.”
- Stephen F.

“Their professional approach and the way they followed up with a letter” - Gail E.

“The work was great. They explained what needed to be done, and the service was really good.” - Vince T.

“They fixed my car very quickly.” - Carolyn F.

“I got a very quick response.” - Jay G.

“They were pleasant, and they sat down with me and talked everything that needed to be done with my car.” - Darren H.

“High quality work and easy to deal with”
- Steven K.

“They were quick.” - Lisa H.

“They delivered more than they promised. I got my car back a lot sooner than I expected.”
- Will M.

“They do real good work.” - Alina P.

“It seemed pretty convenient, and they were honest.” - Robert D.

“They have very good customer service, good people, and the workmanship is excellent. They were quick, they fixed my car properly, and they did more than just clean the car at the end of the work. Also the price was right.”
- Christine L.

“They gave me a printed estimate which they stuck to.” - Harold K.

“Very accommodating to our schedule”
- Shelly C.

“They were fast and reasonable.” - John M.

“The quality of the work” - Mike M.

“The service was fast, and the customer service was excellent. They took care of my car before they got paid by the insurance company.” - Onesifero C.

“The work was fine, and the customer service was very good.” - Ann Marie B.

“Their work is always good. I've used them several times before, and I've always had a good experience.” - Gil F.

“They had friendly customer service, and Lincoln was really nice.” - Esmyma G.

“They were very prompt, and the quality of the work was excellent.” - Spaulding A.

“Their good customer service, workmanship, timeliness, and the end product” - Rena B.

“The service was great. They were very quick, friendly, and they talked to me with respect. They also made the process very comfortable, and there were no mysteries.” - Gail B.

“They were really quick. The work was supposed to take five days, but they finished it in three days.” - Jarrod S.

“They were really easy to deal with, and my car came back looking nice and clean. The work was good.” - Christine S.

“They were flexible in the sense that they let me bring my car in regardless of how busy they were. They were very honest with their estimates, and they would have told me if I didn't need something done. Also, they worked with me so I don't necessarily have to buy new parts. I never felt like I was being ripped off, and they helped in keeping my bill down.”
- Margot K.

“They were very courteous and customer friendly.” - Sheila W.

“I liked the customer service, and they were very friendly and helpful. They also made the process easy, and they finished the work.”
- Brian W.

“They were very friendly and efficient. They also took care of me from the moment I entered the shop until I left. They did a big repair job in only four days, and for less than the estimate.” - Jana S.

“They did good quality work.” - Mariola L.

“They were fast.” - Justin K.

“Personal service” - Dave A.

“They were very proactive. Ten minutes after my insurance company called me, I was on the phone with Elite. I liked how quickly they started the job.” - Greg B.

“They did a good job in a timely manner, and they did more than I expected.” - Mathew R.

“They were very accommodating. I worked with the owner, and they were able to get the work done by Sunday. Also, the price was good.” - Cory H.

“Their customer service” - David B.

“Their service” - Ken B.

“I liked the friendly and personable service, and they made everything easier for me.” - Adriana V.

“Their honesty” - Elizabeth W.

“They were friendly, helpful, and they did a good job.” - Maha J.

“The way my car looked after they completed the work” - Ruth F.

“The quality of the work is good.” - Gary F.

“I could get my car back quickly.” - Adela H.

“Fast service” - Gary L.

“They were pretty quick and timely.” - Randy G.

“Quick and easy” - DANICA B.

“They do a good job.” - Khoi V.

“They were very professional.” - Lynn M.

“They were very nice and personable.” - Danica G.

“Their work was very good, and they were quick.” - Joanne F.

“The workmanship” - Stan D.

“The experience of dealing with them was fine.” - Roy D.

“They are easy to work with and flexible.” - Robert W.

“They were very quick with the repairs.” - Justin M.

“They were very friendly.” - Natalie H.

“The price was reasonable, and they were accommodating in getting my vehicle back to me when I needed it. My car looked nice and clean when I got it back.” - Kelly J.

“It was hassle free, and the car was taken care of quickly.” - Bill C.

“The personal service” - E. R. C.

“They're very polite and easy to work with.” - Ron L.

“The service was good and fast.” - Jessie N.

“They were willing to provide updated information.” - Stephen S.

“Conveniently located” - Mark G.

“Fast, efficient, and reasonable prices” - Sue S.

“Friendly” - Epifanio P.

“They're local.” - Cindy R.

“They did what they were supposed to do exquisitely.” - Walter D.

“They were efficient, and they got back to me in a timely manner.” - Joe W.

“He was thorough.” - James M.

“So far, everything has gone well.” - Jeffery B.

“Their office communicates well.” - Robert M.

“Everything went as scheduled.” - Nelson B.

“The people are good.” - Melisa P.

“The paint job was okay.” - Jared W.

“The work on the car was fine.” - Cliff M.

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