Auto Body
Contra Costa County
Elite Auto Body & Collision Center
(925) 687-3117
(925) 687-4747 (Fax)
Serving Contra Costa County
www.eliteautobodyca.com
Charlie DeVincenzi, Sr., Owner
Charlie DeVincenzi, Jr., Owner
SERVICES
Auto Body And Collision Repair
HOURS
Mon – Fri: 8am – 5pm
Saturday By Appointment
GUARANTEES
Painting: Life Of Vehicle With First
Owner Parts: Manufacturers’ Warranty
Workers Comp Ins.
Liability Insurance
Current Complaint File
Business Practices
State Lic. No. 223861
CUSTOMER
LOYALTY
Based
on 155 random customer surveys made since February 2006 asking each customer:
"Would you use this company again?"
CUSTOMER
SATISFACTION
"Please rate your satisfaction with the quality received."
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RATING
STATUS
We declare that Elite Auto Body & Collision Center has passed all of the rating steps and has earned the Diamond
Certified award, Certificate No. 911.
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As a family-owned business, our focus is on customer service and what we can do for you. We have a program to assist our customers who need it to help pay their deductible. We assist in setting up rentals for customers. We offer vehicle delivery and pick up services to various dealerships and handle fleet accounts for a variety of industries. And finally, we specialize in expediting services for those who need them, which has become one of our most appreciated customer services.”
COMPANY
PHILOSOPHY
"As a family-owned business, our focus is on customer service and what we can do for you. We have a program to assist our customers who need it to help pay their deductible. We assist in setting up rentals for customers. We offer vehicle delivery and pick up services to various dealerships and handle fleet accounts for a variety of industries. And finally, we specialize in expediting services for those who need them, which has become one of our most appreciated customer services.”
EXCERPTED
SURVEY RESPONSES “The service was great. They were very quick, friendly, and they talked to me with respect. They also made the process very comfortable, and there were no mysteries.”—Gail B. “I liked the friendly and personable service and they made everything easy for me.”—Adriana V. “They were very prompt, and the quality of the work was excellent.”—Ashley S.
“They have very good customer service, good people, and the workmanship is excellent. They are quick, they fixed my car properly, and they did more than just clean the car at the end of the work. Also the price was right.”—Chris L.
