Auto Body

Contra Costa County

Elite Auto Body
& Collision Center

(925) 687-3117

2180 Market Street
Concord, CA 94520

Serving Contra Costa County

www.eliteautobodyca.com
Charlie DeVincenzi,
Sr., Owner
Charlie DeVincenzi,
Jr., Owner

SERVICES
Auto Body And Collision Repair

HOURS
Mon – Fri: 8am – 5pm
Saturday By Appointment

Guarantees
Painting: Life Of Vehicle With First Owner
Parts: Manufacturers’ Warranty

Liability Insurance
Current Complaint File
State Lic. No. AJ223861
Business Practices
Workers Comp Ins.

CUSTOMER LOYALTY
Based on 130 random customer survey made since Feb. 2006 asking each customer: “Would you use this company again?”

CUSTOMER SATISFACTION
“Please rate your satisfaction with the quality received.”

RATING STATUS
We declare that Elite Auto Body & Collision Center has passed all of the rating steps and has earned the Diamond Certified award, Certificate No. 911.

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Survey Comments

Elite Auto Body & Collision Center has been in business since 2000. Charlie, Sr. has 30 years of bodywork experience while Charlie, Jr. has 15 years of painting experience and 5 years of body work. Combined, the two of them have been in the painting and body work business for 45 years.

Their shop handles all standard vehicles including trucks, cars and SUVs. Elite Auto Body & Collision Center works with all insurance companies and does direct repairs for several major insurance companies.

Elite specializes in Lexus, Infiniti, BMW, Audi, Mitsubishi and GM. They are GM Certified and in process to becoming Toyota-Lexus Certified.

COMPANY PHILOSOPHY
“A family-owned business, our focus is on customer service and what we can do for you. We have a program to assist our customers who need it to help pay their deductible. We assist in setting up rentals for customers. We offer vehicle delivery and pick up services to various dealerships and handle fleet accounts for a variety of industries. And finally, we specialize in expediting services for those who need them, which has become one of our most appreciated customer services.”

EXCERPTED SURVEY RESPONSES
“They have very good customer service, good people, and the workmanship is excellent. They are quick, they fixed my car properly, and they did more than just clean the car at the end of the work. Also the price was right.” — Chris L.

“The service was great. They were very quick, friendly, and they talked to me with respect. They also made the process very comfortable, and there were no mysteries.” — Gail B.

“I liked the friendly and personable service and they made everything easy for me.”
— Adriana V.

“They were very prompt, and the quality of the work was excellent.” — Ashley S.

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