Landscaping
Contra Costa County
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What did you like best about Del Conte's Landscaping, Inc. -Vision Recycling? The following are verbatim customer responses from research that American Ratings Corporation conducted between 11/12/2005 and 1/9/2008. Customer last names have been initialized for privacy. "It was a good experience from the beginning to the end. They were good and took care of whatever came up."-Ian M. "The frequency of them coming out, and we had an open discussion until we were happy with the plan. Working with Tim was great. All in all, they did a fantastic job. They were very professional."-Terry C. "I liked Tim Hawkins. He was responsive."-Jeff S. "They started on time, and we didn't have any major budget issues. They stayed within the budget." -Johnny R. "They're very professional, and they take great pride in what they do. They're also easy to communicate with." -C. P. "They're good problem solvers." -R. G. "They kept to the schedule, and they were responsive to issues I pointed out." -S. C. C. "The owner's accessibility" -C. "Timely, prompt" -N. R. "They're very professional, and they do a great job with the landscaping. They come right out when I call them." -P. R. P. "They are very prompt." -R. K. "They're very professional and responsive. I like the way they walk us around the property to decide how to handle the work." -A. S. A. "I don't have to do anything, they take care of everything." -C. & C. "Their employees were very helpful." -C. M. "They
did what they were supposed to do in a timely manner, and they communicated
very well with me." "They're very efficient, on time every week, and they answer all our questions. They stay on top of the watering." -N. C. C. "They're very easy to work with." -P. P. S. "It was a simple job, and they did good work." -L. C. "It looks really nice outside." -I. U. S. "They did what I needed in a timely way." -M. M. B. "They always show up and do a good job. They also listen to our ideas." -S. A. "They respond and communicate well. They also send out the same people everytime." -B. H. "I like the response and quick service." -D. F. "They did what they promised in a timely fashion." -J. C. F. "The person who did the service was knowledgeable. He attempted to keep the cost at a minimum, and he knew what he was doing." -M. W. "They're very responsive, and they follow up. Also they're great in emergencies." -W. D. "Their speed in getting the job done" -A. F. P. "Customer satisfaction" -B. M. S. "They did everything on time, and the service was good." -F. & F. "They just take care of things without any problems. They also respond to issues that would rise.” -J, B. "They did the job promptly." -C. C. "Customer service and response time" -L, D. "They were familiar with the site so it was convenient to use them." -C, W. "They were reliable, and they cleaned up well." -Mr. H. "Promptness" -B. B. S. "Their ability to get things done if there's a problem in a timely manner" -P. "They respond every time. Matt is a great crew leader." -D. C. "They did exactly what I wanted. They were courteous, on time, and they did a good job." -K. N. "The receptionist was very helpful." -D. J. "They are very straightforward, upfront, they communicate and follow up well." -J. C. "Professionalism" -J. "I thought they were prompt and efficient." -J. F. "Responsiveness, quality of work" -P. S. "They were friendly, and they did a good job." -R. C. "They're very thorough and fairly responsive." -B. T. P. "They're local, responsive, and they have good prices." -J. D. "They're
dependable, and they're here every week." "Their irrigation work" -Q. "Timely performance" -C. B. I. "They did everything according to plan and they were easy to work with." -C. M. V. "They come in consistently and clean up nicely. Our plants look wonderful all the time." -Mr. P. "They were very responsive and thorough in their proposals. We changed from another provider to Del Conte because of their responsiveness." -J. D. "They got the job done when they said they would. Also they cleaned up their mess, and it came out really wonderful." -L. T. "I like their service and the fact that they follow directions from me and the Board." -J. D. "Customer service and their response" -G. B. I. "They are very responsible people, and they respond to questions right away." -L. H. "They are responsive and easy to work with." -S. F. "Follow through and responsiveness" -R. "The prices and the responsiveness" -N. "They responded in a timely manner, and they did quality work." -M. W. "They were reliable." -D. L. "I like the foreman and his attention to detail." -H. A. "They did good work." -L. E. I. "They are pretty responsive." -Mr. M. "I like that they are very professional, bonded, insured, which makes me feel better about them coming out to my property. They're also the landscapers for our Home Owner's Association." -C. C. "They did a great job." -D. A. "They're very neat, and they leave everything clean." -A. C. "They're pretty consistent." -K. R. "They're fast and prompt." -C. H. C. "Overall, they do a good job." -S. P. "They told us that they had problems with management and internal communications. But now the problems were resolved, and so I appreciated their honesty and frankness." -H. H. "Their professionalism" -G. B. "The job was well done, and it still works." -C. H. "They came out, did it, and left." -J. M. "I like the people I work with there, the supervisors and the crew leaders. They’re all very responsive." -C. H. B. I. "They seem to come on time on a weekly basis to do the work." -R. L. "I like Kesh, the man who got us involved with Del Conte's." -V. R. N. "Their flexibility" -M. G. "They were very neat, clean, and they did a very good clean-up job every single day they were here." -B. P. "They were easy to communicate with via e-mail. They were willing to come out and try to remedy the situation." -F. A. B. "I've never had a problem with them." -W. M. "They were prompt, courteous, and business like." -H. R. "I liked their mulch material, and the tractor operators were friendly and efficient." -S. L. "They're very nice, on time, and honest." -S. C. C. "The customer service and nice people" -K. L. "The customer service is great." -K. D. T. "They do a good job, and they're here on time." -C. R. I. "They're near my house, and the customer service is great. I like Ian." -J. C. "The pricing was good, and they gave us quick service." -N. C. S. I. "Their availability to work and accuracy of the quote" -M. V. & S. "Their efficiency" -C. M. "I liked their customer service; the woman in the office was very conscientious. They also had good material; and I liked the prices." -T. G. T. "They provided good and economical mulch." -R. T. "Easy to work with, good follow through" -M. P. "They treat us very well." -P. L. "It depends on the product. The Redwood for ground cover was good." -P. M. "Everything, especially the service" -I. C. "They have what I need." -W. S. N. "The recycled wood products and the mulch" -C. C. W. "They had wood chips." -S. F. S.
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