Audiologist
Contra Costa County
What did you like best about CSG Better Hearing Center?
The following are verbatim customer responses from research that American Ratings Corporation conducted between 12/19/2002 and 10/15/2007. Customer last names have been initialized for privacy.
"They seem really concerned and helpful, and they are knowledgeable." - Alice D.
"Dealing with them has been fine" - Ann P.
"The person who served me was exceptionally nice" - Audrey W.
"Very accommodating; if any problems they take care of it right away" - Barbara M.
"Pleasant; I was satisfied with them, they were easy to understand" - Betty F.
"Helpful and amenable" - Beverly P.
"The person who served me" - Carolyn B.
"Did
the job so quickly and so nicely"
- Darrell H.
"Their service; they take you right in; follow-up is perfect" - Dennis M.
"Explained
things well, handy for me"
- Dorothy B.
"Personality, cordial, attentive" - Douglas W.
"Good follow-through, they are interested in solving my particular problem" - Duane C.
"Courtesy
with which I was treated; they invited me to a seminar that was helpful"
- Edward J.
"They explain everything, don't use big words" - Elvira O.
"Good
treatment, you didn't hang around"
- Ernest H.
"Very responsive to my needs" - Eugene F.
"His gentle manner" - Frances F.
"They
communicate with me, keep in touch"
- Gordon P.
"Personal
service and cooperation with me "
- Helen M.
"Service, patience, good explanation of details, continued follow-up" - James M.
"Close to where I live; person who took care of me explained everything well" - Janet G.
"They are accommodating in making appointments; you never have to wait; very good service in all respects" - Janet S.
"Very professional, listened to my needs, gave me the best product for my needs" - Joe F.
"Everybody
was nice there; I cancelled several times and they were very nice about
it"
- Josephine S.
"Very accommodating" - Kathleen M.
"Quality of product; personable personnel; they are very willing to adjust the device at no charge" - Keith P.
"Personable,
friendly, nice people, courteous"
- Luman H.
"Friendly, very thorough" - Pastor S.
"Man that helped me was very helpful and not rushed" - Patricia S.
"Very personable, professional" - Paul H.
"They have integrity; they took time; if I wasn't satisfied I could go back and they would remedy it" - Rosemary G.
"I like their overall service" - Rurie O.
"I like the product and the service" - Ruth P.
"Very polite, very nice people" - Yolanda M.
"I haven't had any problems" - Adeline P.
"I was well received at the office and got the service that I asked for" - Alice W.
"Their service is fast when possible (Medi-Cal has delayed things)" - Barbara J.
"Very friendly and cooperative" - Beatrice K.
"Professionalism, good selection of hearing devices, good suggestions for ancillary products" - Carroll W.
"They
listen to me, they provided better equipment than I've had in the past,
they make adjustments, they keep in touch"
- Charles C.
"Very agreeable, they fit you in for an appointment, very thorough in their attention and their service" - Christine S.
"He tested and readjusted my hearing aid; he was very professional" - Dan C.
"Quick service" - David H.
"Thorough" - Don R.
"I have
unusual hearing needs - they knew about them and had training in that
area"
- Elaine H.
"Gave
me service right away when I called; they are punctual about appointments"
- Florence O.
"Service is very good; convenience; they are capable" - Frank D.
"They know what they're doing, they are very helpful" - Gary D.
"Very
thorough, helped us in every way"
- Harold R.
"Mark is very truthful; he takes care of anything that needs attention; personnel there are very helpful" - Helen S.
"Friendly atmosphere, know what they're doing" - John C.
"I can hear better! I like the two program settings on the hearing aid" - John L.
"Never felt rushed; they explained things well" - Kit S.
"Convenient to where I live; discount on batteries; quality of service; pricing" - Leslie B.
"They were very thorough and helpful; they gave me a different hearing aid, which was better" - Mary M.
"The
technician was very good" - Michael E.
"Nice,
polite people, service very good"
- Michael K.
"Good service, friendly, seem to know what they're doing" - Robert H.
"I like
Dr. Creston; they are professional"
- Robert R.
"They are very upfront, everything seems fine" - Ruth C.
"The people are friendly, helpful. No problem getting an appointment" - Suzanne S.
"I like the fact that the man who works with me is a doctor, not just a hearing aid dispenser" - Aila D.
"The service, how he handles me, explains things to me" - Al P.
"Personal service" - David C.
"Didn't try to oversell me" - David I.
"I can hear again" - Deloris E.
"Liked the machine they have to test hearing" - Dorothy M.
"Very honest, worked with me over a period of time" - Eileen M.
"The person who served me was very accommodating, trying to please" - James B.
"Mark is very patient and understanding, knows what he's doing" - Jean S.
"Very
professional, know what they're doing"
- Joe S.
"Mr. Crookston is very understanding; they are very personable and cater well to needs of the elderly" - Marie M.
"They gave me good attention and a good work-up; also it's close to me" - Marjorie C.
"Very pleasant, efficient" - Marjorie W.
"They provide service with minimum of waiting" - Mildred J.
"I like the man I dealt with, good location; they are accommodating" - Walter W.
"They are fair and square. I'm not using the hearing aid much yet, will do so more after the holidays" - William L.
"They accepted my health plan" - Chris A.
"Fine
service, understanding, professional"
- James M.
"Service was quick" - Leonid D.
"They were alert to my hearing problems, referred me to a surgeon; got me an appointment the same day; they really tried to help me" - Richard K.
"Their service" - Arthur L.
"I liked the young intern who helped me at the beginning. The owner is not as easy to talk to" - Barbara K.
"Thorough, tries to please" - Dagmar M.
"They were courteous, doctor was courteous, they had things ready when they said they would" - Fleurine B.
"Near
where I live; the people are nice"
- Frank M.
"They were very nice" - Al M.
"The hearing aid isn't too visible and my friends don't even notice it" - Bernadine G.
"Good service; I don't use the hearing aid that much" - Claus K.
"I like the hearing center; Mark cleaned my ears very well" - Ruth D.
"The people were nice" - Riva M.
"Able to get an appointment" - Stewart K.
©2002-2007 | American Ratings Corporation
