Concrete – Overlays

Contra Costa County

Creative Resurfacing

(877) 872-4479

825 Arnold Dr. Suite 9
Martinez, CA 94553

Serving the San Francisco Bay Area

John Deffebach, President
Alicia Deffebach,
Vice President

SERVICES
Concrete Overlay

HOURS
Mon – Fri: 8am – 5pm
Other Hours by Appointment Only

EMPLOYEES
4-12

GUARANTEES
Limited 10 Year Warranty on CTI Products
4 Year Workmanship & Material on Limestone

Workers Comp. Insurance
State Lic. No. 884491
Liability Insurance
Business Practices
Current Complaint File
Legal & Finance

CUSTOMER LOYALTY
Based on 24 random customer surveys made since Mar. 2008 asking each customer: “Would you use this company again?”

CUSTOMER SATISFACTION
“Please rate your satisfaction
with the quality received.”

RATING STATUS
We declare that Creative Resurfacing has passed all of the rating steps and has earned the Diamond Certified award, Certificate No. 1310.

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Survey Comments

Creative Resurfacing has been bringing artistic flair to the concrete overlay industry since 2005. After a quarter century of building freeways for independent contractors, owner John Deffebach knows his way around the concrete business. His personal work ethic and desire to provide something better for the consumer led him to establish a company where customer service was the rule instead of the exception.

The company specializes in concrete overlays for driveways, patios, walkways, pool decks, retaining walls and a variety of other indoor and outdoor applications. Think concrete is boring? Think again! Concrete can be painted or stained nearly any color you can think of. It can be stamped to resemble brick or stone. Just about any decorative pattern (even a company logo) can be etched
into the surface. It’s an outstanding solution for a surface that is both durable and beautiful.

Creative Resurfacing strives to build client relationships that are as solid and long-lasting as their concrete products. Mr. Deffebach spends time with the customers explaining options and processes. He’s personally involved with every job and is always available should a question or issue arise. The company stands behind their work with product and workmanship warranties. Customers also have Mr. Deffebach’s personal guarantee to total satisfaction.

COMPANY PHILOSOPHY
“We aspire to maintain a reputation in the marketplace for delivering an economically sound, long-lasting alternative to unsightly concrete. We appreciate every client and will do whatever it takes to guarantee their full satisfaction with the product and the service.”

EXCERPTED SURVEY RESPONSES
“John was on time and very professional. He also had good follow-up and was very thorough.”
—Mrs. G.

“He is my preferred vendor. John takes personal responsibility for the completion as well as the total operations.”—Mike H.

See Survey Comments