Drainage
Contra Costa County
What did you like best about Bay Area Drainage, Inc.?
The following are verbatim customer responses from research that American Ratings Corporation conducted between 10/03/06 and 1/03/09. Customer last names have been initialized for privacy.
“Their professionalism and attention to detail, they listen to the customer and work with the customer’s budget and needs to create a total package. They are truly outstanding. I would not hesitate to recommend them or use them again.” -A.C.
“They were very fast, thorough, and great at problem solving.” -Ben P.
“Adaptability and professionalism” -Chet M.
“I liked the people. They were quick at getting the reports back.” -Sissy T.
“He was easy to talk to. I was happy with the work he did and the results. He was responsive and helpful.” -David A.
“Their quick response time” -Kent R.
“They were prompt, and they knew their business. They knew what they were doing, and they were thorough. They were a pleasure to have around.” -Marilyn R.
“They were on time, friendly, and it looked like they did a good job.” -Singh A.
“The quote was reasonable. They were timely and clean. They came, did a good job, and left. The nice thing was that they didn't try to add on more to increase the price.” -Trish T.
“They did a very thorough and quick job.” -Carlo M.
“They are professional. They appear to know exactly what they are doing, and they are timely. Those are the three major factors.” -Dick M.
“They were very well organized and efficient. They did the work fast. I thought Javier was a very skillful guy. They were very pleasant people to deal with. Wayne was terrific.” -Frank M.
“The efficiency with which they completed the project, they finished when they said they would.” -James S.
“They were local. Everyone was polite, patient, and thorough. They explained exactly what was going to happen.” -Maria L.
“Their neatness, I imagined my yard was going to be trashed, but it wasn't. They were so careful not to damage anything. They somehow went right through my wife's prized garden, without disturbing a plant. They were very thorough in assessing what needed to be done.” -Michael S.
“They were professional. They did what they were supposed to do, and they cleaned up well.” -Phil J.
“They did everything they were supposed to do. They did it all in one day, before the contract ran out. They were reasonably priced.” -Steve S.
“Every time I had a question or needed information about scheduling, they were very responsive.” -Todd M.
“They were good workers. They were on time, and they looked like they knew what they were doing.” -Bill F.
“They were local. I liked working with them. I was happy with the experience.” -Dan W.
“They did what they said they were going to do.” -Elaine B.
“The price was good.” -Pete R.
“They were quick, responsive, pleasant, and professional.” -Jean M.
“Prompt and reliable service” - Adil D.
“They provided the best work I have ever seen. Everything is working wonderfully.” - Shirley L.
“They were very thorough. They also came back when I had questions and showed me how to take care of the system.” - Lyle C.
“They were fast, clean, and they knew exactly what they were doing.” - Jeffery L.
“Wayne seemed to be very knowledgeable, and he knew exactly what he was doing. He's a nice guy.” - Lisa S.
“They did the work quickly, and I was completely satisfied. They recognized the problem right away and corrected it.” - Marley D.
“They came out, did the work, and everything held up perfectly all last winter.” - Mary S.
“They installed and maintained the French drains in our complex.” - Leslie S.
“I liked the overall great job they did on my retaining wall. Wayne was very nice to deal with.” - June B.
“He was professional.” - Lane R.
“Wayne's professionalism” - Jim W.
“They were prompt, and they did a good job quickly.” - Art T.
“They are on time, and they do their work promptly. The billing is also good, and the workers are fine.” - Legacy R.
“I liked their work. Everything worked out perfectly.” - Marc C.
“They came back a few times and worked on the problem until it was fixed.” - Chris S.
“Although it was a difficult job, they didn't complain. They were on time, and the workmanship was good. They didn't cut corners.” - Amy L.
“He came out immediately when we had a problem in the middle of a bad rainstorm.” - Linda T.
“He was honest, he stood behind his work, and he addressed all our questions and concerns. He did a superlative job.” - Brian G.
“I liked their professionalism, cleanliness and the quality of their workmanship.” - Charlie N.
“They did what they said. They cleaned things out and followed up later.” - Monica A.
“The quality of work, timeliness, and clean-up” - Grace I.
“The owner takes a hands-on approach, and the quality of the work is fine. He also stands behind the work.” - John C.
“They kept their word and finished when they said they would.” - Mary M.
“They weren't the least expensive, but they did everything right. I liked the fact that they used the highest quality material, and they cleaned up perfectly every night. They were easy to work with and the system was built to last.” - Dudley F.
“They were very clean and non-invasive. They also cleaned up every night.” - Nickie T.
“They were very knowledgeable, and they took care of our problem.” - Roy A.
“They built a very effective drainage system. They did a good job. Everything has been working well.” - Yvonne D.
“They know what they are doing. They are thorough and easy to do business with.” - Jud S.
“The guy knew what he was talking about, and he was clean.” - Maureen G.
“I thought they were thorough, and they did a good job. They did a better job than I expected.” - John L.
“They showed up on time and did a nice clean-up.” - Bruce M.
“They did the work rapidly.” - Jason M.
“The workers seemed friendly and listened to what I had to say. They also cleaned up afterwards.” - Mike O.
“They got the work done in one day.” - Leonard S.
“I liked the fact that they were prompt, and they did the work quickly.” - Robert H.
“The excellent quality of the overall work” - Diana T.
“The quality of the work and professionalism” - Jim L.
“Wayne was straightforward, and I trusted his technical knowledge. If there were any problems, I knew he would fix them.” - Jenny C.
