What did you like best about Bay Area Drainage, Inc. ?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 10/03/06 and 4/7/2008. Customer last names have been initialized for privacy. 

"They worked hard. They answered all my questions. They were quick." -Alicia P.

"They were efficient. They made sure to the fix the problem. I thought they were neat. They did a very good job. I was very impressed with the job they did." -Bill J.

"They did a good job. They were very professional." -Carla C.

"They came back twice to fix some things after the original project was done." -Dustie R.

"He was honest about his quote. The workers were respectful and clean." -Ed V.

"They were easygoing and timely." -Janet S.

"The job came in on budget. They did a good job." -Joe N.

"They were able to assess what the problem was and come up with a solution to fix it." -Mary K.

"They came on time and they cleaned up after themselves. They got the job done in a timely fashion." -Mary O.

"I thought they did a good job. They came back right away when there was a problem." -Myra B.

"They were on time. They did what they said they would do. They were neat." -Nancy K.

"They were friendly and knowledgeable. They did great work. I really liked Wayne. The guys were great." -Rick C.

"They did what they said they would do. When I had a question or a problem, they called me right back. I just thought they did great work." -Rudy G.

"They got the job done. They had good, respectful workers." -Sigman M.

"They were extremely prompt. They did what they said they would do. The workers were courteous and they did a good job. I also thought the price was good." -Carolyn G.

"They got the job done on time. They were very neat." -Diane P.

"They were local. They seemed honest. They worked hard. I thought Ruben worked really hard." -Jim K.

"The prompt service, they were easy to get a hold of when I needed to ask them questions." -Julie L.

"Their efficiency in terms of getting the job done" -Richard K.

"They did a professional job." -Andy N.

"They knew what they were doing." -Bill J.

"They were pretty responsive and clean." -Jim R.

"They worked quickly. They were flexible, accommodating, and easy to work with." -Paul T.

"They did a good job." -Richard R.

“Prompt and reliable service” -Adil D.

“They provided the best work I have ever seen. Everything is working wonderfully.” -Shirley L.

“They were very thorough. They also came back when I had questions and showed me how to take care of the system.” -Lyle C.

“They were fast, clean, and they knew exactly what they were doing.” -Jeffery L.

“Wayne seemed to be very knowledgeable, and he knew exactly what he was doing. He's a nice guy.” -Lisa S.

“They did the work quickly, and I was completely satisfied. They recognized the problem right away and corrected it.” -Marley D.

“They came out, did the work, and everything held up perfectly all last winter.” -Mary S.

“They installed and maintained the French drains in our complex.” -Leslie S.

“I liked the overall great job they did on my retaining wall. Wayne was very nice to deal with.” -June B.

“He was professional.” -Lane R.

“Wayne's professionalism” -Jim W.

“They were prompt, and they did a good job quickly.” -Art T.

“They are on time, and they do their work promptly. The billing is also good, and the workers are fine.” -Legacy R.

“I liked their work. Everything worked out perfectly.” -Marc C.

“They came back a few times and worked on the problem until it was fixed.” -Chris S.

“Although it was a difficult job, they didn't complain. They were on time, and the workmanship was good. They didn't cut corners.” -Amy L.

“He came out immediately when we had a problem in the middle of a bad rainstorm.” -Linda T.

“He was honest, he stood behind his work, and he addressed all our questions and concerns. He did a superlative job.” -Brian G.

“I liked their professionalism, cleanliness and the quality of their workmanship.” -Charlie N.

“They did what they said. They cleaned things out and followed up later.” -Monica A.

“The quality of work, timeliness, and clean-up” -Grace I.

“The owner takes a hands-on approach, and the quality of the work is fine. He also stands behind the work.” -John C.

“They kept their word and finished when they said they would.” -Mary M.

“They weren't the least expensive, but they did everything right. I liked the fact that they used the highest quality material, and they cleaned up perfectly every night. They were easy to work with and the system was built to last.” -Dudley F.

“They were very clean and non-invasive. They also cleaned up every night.” -Nickie T.

“They were very knowledgeable, and they took care of our problem.” -Roy A.

“They built a very effective drainage system. They did a good job. Everything has been working well.” -Yvonne D.

“They know what they are doing. They are thorough and easy to do business with.” -Jud S.

“The guy knew what he was talking about, and he was clean.” -Maureen G.

“I thought they were thorough, and they did a good job. They did a better job than I expected.” -John L.

“They showed up on time and did a nice clean-up.” -Bruce M.

“They did the work rapidly.” -Jason M.

“The workers seemed friendly and listened to what I had to say. They also cleaned up afterwards.” -Mike O.

“They got the work done in one day.” -Leonard S.

“I liked the fact that they were prompt, and they did the work quickly.” -Robert H.

“The excellent quality of the overall work” -Diana T.

“The quality of the work and professionalism” -Jim L.

“Wayne was straightforward, and I trusted his technical knowledge. If there were any problems, I knew he would fix them.” -Jenny C.

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