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Altera
Design & Remodeling, Inc.
(925) 627-1530
1079 Boulevard Way,
(corner of Mt. Diablo Blvd)
Walnut Creek, CA 94595
Serving the East Bay
www.alteradesign.com
Jim Vivrette, Owner
SERVICES
Kitchens & Bathrooms
Tile
Full Showroom
Appliances
Design Services
Plumbing
Cabinets
Flooring
Countertops
Lighting
HOURS
Mon – Fri: 10am – 5pm
Sat: 10am – 3pm
Other Times By Appointment
GUARANTEES
2
Years on Workmanship
Manufacturers Warranties
CERTIFICATION/TRAINING
Certified
Kitchen Designer
Certified Bathroom Designer
Workers Comp. Ins.
Liability Insurance
State Lic. No. 577881
Current Complaint File
Business Practices
Legal & Finance
CUSTOMER
LOYALTY
Based on 96 random customer surveys made since May 2004 asking each
customer: "Would you use this company again?"

CUSTOMER
SATISFACTION
"Please rate your satisfaction with the quality received."

RATING STATUS
We declare that Altera Design & Remodeling, Inc. has passed all of the rating steps
and has earned the Diamond Certified award, Certificate No. 420.
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Survey
Comments
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Altera
Design handles
all phases of the
remodeling process.
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Since
1986, Walnut Creek’s Altera Design
& Remodeling, Inc.
has been designing and
building beautiful
kitchens and bathrooms
for East Bay residents.
Altera Design handles all
phases of the remodeling
process from concept
and design through final
installation and finish.
Owner Jim Vivrette, a certified Kitchen and
Bathroom Designer, and his experienced staff
will help you create a look that suits your vision,
lifestyle and budget. You can select cabinets,
appliances, faucets, countertops, lighting and
flooring right at Altera Design’s Design Studio,
and then Altera Design’s in-house crew will
install your new kitchen or bathroom. The
project manager will coordinate all tasks, keep
you updated and ensure that everything is completed
on schedule. When the work is finished
you’ll be delighted with your new kitchen or
bathroom. All workmanship comes with a
one-year warranty and products are warrantied
by individual manufacturers.
CUSTOMER
PHILOSOPHY
“We focus on great service from initial contact all
the way through completion of the project. Our
goal is to provide you the best full-service remodeling
experience in Contra Costa County. Because
we handle all phases of the job - design, product
acquisition and installation - we can closely monitor
quality and coordinate tasks to finish the job as
quickly as possible. We really listen to our clients
and do our best to give them the result they want
within the budget they’ve set. It’s our goal to make
your remodeling experience the best it can possibly
be, and to earn your future business and referrals.”
EXCERPTED
SURVEY RESPONSES
"Jim's great! He thinks outside the box, did things the right way and had creative solutions."
—Maryett T.
"The quality of the work and the workmen were
first-class. They stuck to the original estimate even
though he could have charged more."—Ralph P.
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Survey Comments
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