What did you like best about Advance Tree Service, Inc.?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 10/11/2007 and 4/12/2008. Customer last names have been initialized for privacy. 

"They did exactly what they said they would do. It turned out great." -Mrs. C.

"I liked Darren. He explained a lot of things to me. My yard was totally clean and completed when I got home." -Lois G.

"They knew what they were doing and they cleaned up well afterwards. They did an ëA+í job." -Darmar H.

"They were efficient and they did what I asked them to do. They did a beautiful clean up job. They were quick about it. The tree guy really knew his trees." -Pam H.

"The workers were competent and clean. They did a good job." -Linda M.

"I liked the cooperation they gave me with what I needed done." -Carroll M.

"They made their appointments and they kept them. They did a good job on the trees and they cleaned up well. They were very nice gentlemen. From beginning to end, Darren was just a nice guy. They were more than willing to do what I wanted them to do. If they thought there was another way, they would make suggestions. They were very nice to work with. I have recommended them to my neighbors across the street and around the neighborhood. As far as I am concerned, they are an A+ service. They have very competitive, if not lower, prices than other tree companies." -Pat O.

"I liked their professional attitude. They cleaned up well before they left each day. They were out when they said they would be. They are a very reliable company to do business with." -Cathy P.

"You can depend on them. They do good work. I have used them for several years." -Patricia A.

"They know their business. They have a great deal of familiarity with trees and how to deal with them." -Jane C.

"They were nice to our neighbor even though our neighbor was mean to them. They came out quickly to fix our fence. It broke due to a fallen tree caused by a recent storm." -Steven D.

"They were prompt, professional, and polite. They did a good job." -Bob E.

"They bid a good price. I really enjoyed doing business with them." -Harry H.

"They do a good job and they clean up well. They are polite and they listen to their customers' wants." -Terry H.

"The person clearly knew a great deal about trees. He dealt with us in a way that was not condescending. They provided a reasonable bid. They did a good job. The workers were good people." -Scott H.

"They came on time. They were friendly and they knew what they were doing. Their price was reasonable." -Mike J.

"I liked Darren. The people that came out were friendly and efficient. They did a good job." -Orvan K.

"They were nice and prompt. They did the job on time." -Dave M.

"They were timely and professional. Their appointment person was great. They seemed to be very knowledgeable. The guys that came out clearly knew their craft well. They were just great." -Ann M.

"I liked the fact that they showed up on time." -Robert M.

"They were very professional. They did their work and they left. They were good." -Corrine P.

"They were honest. They did what they promised for the price they quoted." -Dena G.

"I liked their availability. They provided me service when I needed it." -Benjemin G.

"They were pretty efficient." -Lori K.

"They arrived on time and went to work. They had a hard working crew. Their rates were reasonable. They did not destroy my magnolia tree." -Betsy P.

"They were reliable, efficient, and they showed up on time." -Lori A.

"They had personal and knowledgeable service. Their knowledge of trees and how to cut them was excellent."
-Jean A.

"I liked that the owner came out. He knew what he was doing, and he knows his stuff." -Susan A.

"They were friendly, worked efficiently, and were focused on getting the job done." -Kurt B.

"They showed up, and they did the work." -Helen B.

"They were very prompt. Their clean-up job was excellent. The follow-up was excellent, and the customer service was really good." -Tadd B.

"They were very pleasant, and they did a great job."
-Julie B.

"They were prompt and did a great job." -Joe C.

"They did what they said they would do." -Ed C.

"They showed up on time and did the job for the price that was quoted." -Lee C.

"They did the job and cleaned up everything." -Karen D.

"They did what they said they would do. They were on time and cleaned up." -George D.

"They were very professional and had a fair price."
-Garit D.

"They cleaned up after themselves quite well, and the pricing was really good. They served my needs." -E.S.S.

"They were friendly, fair, and very professional."
-Charlene G.

"They were quick, efficient, and the price was right."
-Liz

"They did what they said they were going to do. They did a great job." -Fran G.

"They knew what they were doing, and they were very professional." -Ray G.

"They were professional, and I liked the advice they gave me." -Pam H.

"They did a good job and were very efficient."
-Robert H.

"I liked having the owner oversee everything that was going on." -Barbra H.

"When they gave me an estimate, they knew what they were talking about. They were very knowledgeable and professional." -Kevin H.

"They had fair prices, and they were quick to fix any problem that arose." -Linda I.

"They came right away and did the job." -Kathy J.

"The guys were friendly, prompt, and they did a great clean-up job." -Scott J.

"They came on time and did a nice job." -Mrs. L.

"They were very polite and answered all of my questions." -Frank L.

"I thought they were thorough, and they explained things very well." -Carol L.

"They were great." -Pat L.

"They were outstanding, and they did a great clean-up job." -Sue M.

"They were honest, and they did what they said they would do." -Kim N.

"They were affordable." -Mike N.

"The guys just did a great job, and they took pride in their work." -Pat O.

"They were very accommodating." -Margaret P.

"Professionalism." -Mark P.

"They were friendly and nice people." -Loriane R.

"They did a good job." -Renee R.

"I liked their prices, customer service, and the secretary was very pleasant to talk to." -Chris S.

"I really liked Lou. He's just great." -Marla S.

"They had excellent service. I was very happy with what was done and the way they took care of everything. They cut, hauled, and cleaned up."
-David S.

"Just the service itself, I was satisfied with the way everything went. I'm happy." -Don S.

"They were quick, clean, and they cleaned up after themselves. We were completely satisfied with their work." -Jean S.

"They didn't damage anything around or underneath the trees. Everything got brushed, and they put wood down just as I had asked." -Donna T.

"Good communication and sensible decisions."
-Leslie W.

"They were prompt, efficient, did exactly what they said they would do, and they cleaned up well. All of it was good." -Jim B.

"When the guy came to do the estimate, he seemed like he was very knowledgeable. He was on time, and they delivered what they promised." -Jose M.

"They were very efficient." -C.P.

"I liked that they cleaned up their whole mess. When they came here, they knew what they were talking about, and why they should cut the tree a certain way. They were neat and had fair prices too. I was pretty happy." -Dave B.

"The gentleman that came out to look at the tree was an arborist and knew about trees. He was very personable and seemed like a really good guy. They cleaned everything up and brought blowers to blow everything." -James F.

"I liked the gentleman that came out and surveyed, and his management too. He was a good man, and I was pleased with his service." -Frank P.

"I liked the way the tree looked and the way they cleaned up." -Clair M.

"They did a good job. They cleaned up, and they were inexpensive." -Ivy Y.

"Their scheduling and estimates were great. The owner, Edwards, was a real professional. Everything was how I expected it to be." -John M.

"They were professionals. I liked the way he handled the crew. He knew what he was doing. They were very well educated in the tree industry. My trees were tall, but they cut them down to the same height. They were conscientious of what they did and where they did it."
-Cheri M.

"I knew the family, and therefore I knew that it would be high quality. I have always had good, fast service, and quick response." -Shirley W.

"They came on time, they were very polite, and they cleaned up." -Mona M.

"Their congeniality, efficiency, and they cleaned up after themselves very well. They were knowledgeable. They responded quickly and did their job well. I thought they did an excellent job." -Jeanette M.

"They were very knowledgeable, and they did exactlywhat they said they were going to do." -Brett A.

"Their customer service, and working with the owner was good." -Shawn R.

"They were timely, courteous, knowledgeable, neat, and easy to work with. They were a local company, and I like to support the local economy. I was very satisfied. I would use them again." -Susan B.

"They were very responsive and called me back quickly.

"hey were prompt, punctual, and said what they were going to do." -Leslie B.

"They came out on time and cleaned up very well."
-Michelle C.

"Their communication, they did what they said they were going to do. They were very timely and courteous." -David C.

"They were personable, stuck to their estimate, and did a great clean-up job promptly." -Sarah C.

"They were local and a nice small business. They were very personable and did high quality work." -Beatrice H.

"They were prompt, efficient, neat, and cleaned up everything very well." -Mr. H.

"They were very fast." -Robert K.

"They were knowledgeable, friendly, and they were easy to work with." -Laura P.

"They were very efficient and knowledgeable." -Bill R.

"When I called, they came out right away and gave me a written bid. They cleaned up, and they did what they said they were going to do." -Dan S.

"Prompt service, we were quite happy with them."
-Kurt B.

"They were fast, accommodating, and they gave me the date that I needed. It was very professional."
-Cafaro G.

"They had good communication and turnaround time. They responded within hours. Their prices were good, and I havenít received any complaints about them."
-P.P.

"They got the job done. They finished what I asked them to do. I watched them do it, and it was interesting and seemed efficient." -Mel C.

"Very knowledgeable and easy to deal with" -Ken N.

"They were responsive in terms of being quick and timely." -Jay C.

"They did what they said they were going to do. They cleaned it all out." -John C.

"They did what I had asked them to do, and they cleaned up very nicely." -Pat D.

"They were local and friendly." -Diana G.

"They were friendly and did a good job taking down my tree." -Annette H.

"They were friendly." -Tom L.

"They were really responsible." -David L.

"They did a good job." -Chris M.

"They came out, surveyed the job, and stayed on top of it." -Kathleen S.

"I liked the owner, Lou. He was a really knowledgeable guy. He really knew his stuff about trees." -Mike S.

""I was perfectly satisfied with the tree trimming."
-Susan T.

"I felt assured by the person who came to give the estimate. The guys arrived on time, didnít make a mess, and were very nice." -Barbra U.

"They came through with everything they said they would do"" -Linnie W.

"I liked the guy who came out and gave me the bid. He actually seemed like he knew what he was doing."
-Ralph W.

"He is on the customer's side. He thinks like me and keeps his customer in mind. Once an appointment is booked, their customer service is good. I am a highly satisfied customer, and I recommend his services."
-Stephen W.

"Their quality of knowledge and experience." -Mike C.

"They cleaned up really well and did what they said they were going to do." -Trish E.

"They were very professional and friendly." -Mrs. H.

"The advice they gave me." -Mary Ann W.

"They did the job, and it was worth it." -Vence Z.

"Their price." -D.W.H.O.A.

"The person that I dealt with was very honest and upfront with me." -Bill B.

"The owner was nice." -Mark G.

"The person that answered the phone was efficient and friendly. She gave me a good feeling." -Faith F.

"They did a nice job pruning my olive tree." -Pam E.

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