Dry
Cleaners & Laundry
Contra Costa County
The following are verbatim customer responses from research that American Ratings Corporation conducted between 8/1/2007 and 8/8/2007. Customer last names have been initialized for privacy.
“The
convenience and accuracy” - Ala'a A.
“The
service, they did great.” - Betty A.
“I do
not need to go to the dry cleaning shop.” - Sharon B.
“They
were on top of everything. There have been times when I needed an emergency
pick-up, and they have accommodated me. They go the extra mile, and they
have never let me down. They are fabulous, perfect, and wonderful. We
have never had a bad experience.” - Shobhana B.
“They
are very responsive.” - Jay B.
“They
are reliable and consistent with their drop-off and pick-up service. They
get the clothes clean.” - Daria B.
“It
is convenient.” - Synta B.
“The
convenience of the pick-up and delivery” - Denise C.
“Their
follow through is wonderful and their customer service is great.”
- John C.
“The
convenience of not having to go to the dry cleaners” - Della C.
“The
convenience, they pick up and deliver.” - Cheryl C.
“One
thing that I like is they pick up and deliver. Also, my clothes feel extremely
clean, that is what I like about them. They do a good job.” - Verna
D.
“Their
service and quality” - Bill D.
“It’s
convenient. It’s at my work.” - Cherall D.
“The
convenience, they pick up at my house.” - William D.
“Their
pick-up and delivery, I liked the speedy service. You know when they are
going to be there.” - Regina D.
“It’s
convenient.” - Doug D.
“Their
convenience and response” - Catherine E.
“They
are reliable, and they do what they say they will.” - Cathy E.
“Their
service and work, they did a good job.” - Janet F.
“They
do what they say they are going to do, and they are very reliable.”
- Guy F.
“Convenience”
- Bruce F.
“They
come to my work.” - Christin F.
“The
timely service, our clothes came back fine, and they didn’t lose
stuff. They even returned the jewelry we accidentally left in our bag.
They were fabulous.” - Jeff G.
“They
were right on time.” - Michael G.
“We
use them all the time. The pick-up and drop-off is always reliable.”
- Brian H.
“They
made special arrangements when it wasn’t my regular pick-up day.
They made a special trip to my house. They allowed my roommate to make
payments on a cleaning. It was perfect. They were on time, their cost
was right, my outfits were perfectly cleaned, and they were cordial. They
were perfect.” - Shannon H.
“They
were convenient and delivered on time.” - Michelle H.
“They
were very convenient, easy, and friendly.” - Melissa H.
“Every
time I got our clothes back, they looked good. They were always on time.
They didn’t charge me for a special sewing job that they sent out
of their office. I am just very happy with them.” - Bethanne K.
“Convenience”
- Maria L.
“They
were very courteous, on time, and they were there when they said they
were going to be there. They did good work, and they were convenient.”
- John L.
“The
fact that I can gather my clothes, put them into a bag at my front door,
and they come and pick them up. They return the clothes to me clean, and
bill me with an invoice. Who could ask for more?” - Kathleen L.
“The
fact that they come to your door. They are extremely helpful with anything
we have for them.” - Brenda M.
“They
have great customer service. They do a really good job with the clothes
that we send to them. They are always ready to accommodate.” - Bonny
O.
“They
pick up and deliver. Our stuff gets home clean and nothing gets lost.”
- Penny P.
“They
did a really good job, and the service was great. I got my clothes back
in two days.” - Ted P.
“They
pick up my cleaning, and they are always on time. They mend things if
they are not in good shape. They are good cleaners. I am pleased with
them.” - Dorothea R.
“I love
my shirts. They are on time and very dependable. They always pick up on
Monday and my stuff is always there.” - Toni R.
“I like
the convenience factor.” - Luis R.
“I don’t
have to drive to pick-up and drop-off. They are very convenient.”
- Ruben R.
“They
pick-up and deliver, and their service has been great. Whenever I called,
they were there. They were great.” - Marti S.
“Their
pick-up and delivery is absolutely wonderful. They are always on time.
They never forget or lose stuff. When they say they are going to be there,
they are there. I think the owners are very active in the business.”
- Richard S.
“The
shirts were always done correctly. None of my buttons were broken, and
they were always on time.” - Randy S.
“Their
customer service was wonderful and their response time was great. If I
call and ask for something specific, like a special alteration, they respond
immediately. They handle stuff that my old drycleaner would not do.”
- Sherry S.
“It’s
convenient. They pick up and deliver. They are right by my work.”
- Ron S.
“They
are prompt in their delivery. They have excellent service.” - Kim
T.
“Great
service” - Jodi T.
“The
convenience, I don’t need to leave the house for pick up and delivery.
Their cost was good, and they have been wonderful.” - Bartev V.
“Their
pick-up and drop-off service.” - Bryan W.
“Very
convenient” - Elaine Y.
“They
are so flexible and easy going. They pick up, whenever I need them. They
have been great.” - Jere Z.
“I liked
the ease of it. It’s a pick-up and delivery service. You don’t
have to go out to the dry cleaners all the time.” - Nancy B.
“The
convenience, I don’t need to leave the house to pick up or deliver.
Their cost is good. They have been wonderful.” - Laura B.
“I don’t
know. They do a good job on dry cleaning. I just call and they come. It’s
pretty easy.” - Kathy B.
“I like
their staff, the people that deliver the stuff and the owners.” -
Sonja B.
“They
came to the office for pick-up, and then they dropped it off. I liked
their easy to use debiting system. There were a whole lot of reasons why
I liked them.” - Alexandria C.
“I liked
that they came to my house.” - Stephanie D.
“I like
the way they pick up and deliver on a regular basis.” - Ed D.
“They
pick up and deliver, so I don’t have to go there. They are really
accommodating.” - Maridee D.
“They
came to my house and did a good job.” - Judy F.
“Convenience,
and I like the way they do my shirts.” - Richard G.
“I like
the convenience of just throwing the bag outside.” - Lydia H.
“Very
responsive” - Jay H.
“The
pick up at my home.” - Wouter H.
“They
always follow my instructions. When I call in late, they still come and
get my stuff.” - Carl I.
“They
pick up and deliver on time.” - Richard J.
“I don’t
have to pick up or drop off. They offer good service. I’ve always
been able to reschedule for delivery and pick-up if I needed or wanted
to. They are easy going and convenient.” - Chris L.
“It
saves me an errand on the weekend.” - Raymond M.
“They
do a good job, and they deliver.” - Andrew R.
“When
I have to call, they always return the call, and they are very personable.
There is minimal damage on the clothing when they return it.” - Michael
R.
“They
eliminate the hassle of me having to look for or pick up my dry cleaning.
They have tailored things when we needed it. They put buttons on and took
stains out.” - Gloria S.
“I love
being able to throw the bag out and not having to do the laundry.”
- Marvin S.
“They
pick up and deliver.” - Mary Lou S.
“They’re
convenient.” - John Z.
“The
delivery service, whatever I got was fine.” - Lupe C.
“They
do good cleaning.” - Glenn C.
“They
have been prompt. We are very happy with them.” - Jeff C.
“Convenience”
- Jennifer D.
“The
convenience” - Mari E.
“The
convenience” - Cindy F.
“They
are good about taking care of their business properly.” - David H.
“The
convenience” - Roberta K.
“Their
on time delivery” - Dave L.
“Their
pick-up and drop-off schedule” - Patricia M.
“Their
pick-up and delivery service” - Angela M.
“Their
pick-up and delivery” - Leila N.
“Their
pick-up and delivery” - Stephen P.
“Their
service, and their pick-up and delivery times” - Debra R.
“They
are very customer oriented.” - Nina S.
“They
pick-up our stuff at our house.” - Ray B.
“They
were by my work. I liked the convenience of the drop-off and pick-up.”
- Marie C.
“They
were reliable.” - John C.
“I love
the pick-up and delivery.” - Karen G.
“Delivery
service” - Jennifer L.
“Convenience”
- James D.
“They
were pretty much on time.” - Gordon C.
“Convenience” - Linda G.
©2002-2007 | American Ratings Corporation
