Duncan Plumbing Ent., Inc. provides a wide range of plumbing services for residential and commercial clients throughout Santa Cruz County. In addition to handling general plumbing work like drain clearing, fixture repairs and water heater installations, the company has the training and equipment to offer specialized services like radiant heating system repairs, sewer line inspections and repairs, and copper and PEX repiping.

Owner Scott Duncan says Duncan Plumbing’s customer-oriented business approach has been a crucial aspect of its success. “From the time a customer calls us to the time we complete the job, their satisfaction is our number one priority. We fix problems in a timely and efficient manner, and we follow up after each service call to see how everything went. Our customers really appreciate how attentive we are to their needs."

Duncan Plumbing is available 24/7 to handle plumbing emergencies, which Mr. Duncan says gives its customers an additional sense of security. “We understand that emergencies happen, whether it’s a burst pipe or broken hot water heater, so we do our best to make ourselves available to our customers. They know they can count on us to take care of them, no matter what plumbing problems they have.”