You might be thrilled to hear that a roofing company is offering a lifetime warranty on its shingles or other roofing materials. But what’s in the fine print? David Imhof, manager of Bay 101 Roofing, Inc., a Diamond Certified company, says consumers are often shocked to find out that some warranties can be voided. “Most roofing warranties are only valid if they’re installed on a ‘clean deck installation,’ which means there are no layers of material underneath the one that’s being installed.”
Mr. Imhof says another pitfall is when the lifetime warranty isn’t honored unless you use a qualified installer. “The only way to get a non-prorated warranty that fully covers the entire roofing system, including labor, is to use a company that’s been factory certified. Non-certified companies can’t offer these warranties.” So, before you agree to a lifetime roofing warranty, ask lots of questions and get out your magnifying glass for the fine print.