A friend booked a trip to Europe on-line. When she later checked to see if she could upgrade, the airline told her the ticket she had purchased was not "upgradeable." She understood, but while discussing this with the agent, she mentioned that she had booked her reservation using her first initial only and her last name. The agent warned her that this could cause trouble for her at the airport because the name on the ticket would not EXACTLY match the name on her passport.
Could they reissue her ticket using her full first and last name, same itinerary? They said,"Yes," but it would cost $100! Travel expert Ed Perkins has heard of outrageous fees to change a name for ANY reason, even to fix a stupid mistake. Don’t bother to ask why – the reason is that they can get away with it. My friend complained so much a supervisor waived the fee!