Consumer Agencies Access List

The consumer agencies below can help answer your business and consumer-related questions. Please click on any agency's website link below or call the listed phone number for more information.

Airlines

Federal Aviation Administration
(800) 835-5322
www.faa.gov


Appliance

Bureau of Electronic & Appliance Repair
(916) 777-0133
www.bear.ca.gov


Automobile

Dealer Warranty or Registration
(800) 777-0133
www.dmv.ca.gov


Automobile Repairs

Bureau of Automotive Repair
(916) 255-4200
www.smogcheck.ca.gov


Banks - State, Trust or Foreign

Department of Banking
(800) 622-0620
www.dfi.ca.gov


Better Business Bureau

East Bay (510) 844-2000
San Francisco (866) 411-2221
San Mateo (866) 411-2221
Santa Clara (408) 278-7400
www.bbb.org


Cemetery/Funeral Services

Cemetery Board
(916) 574-7870
www.dca.ca.gov/cemetery


Charities

Registry of Charitable Trusts
(916) 445-2021
http://caag.state.ca.gov/charities


Chiropractors

Board of Chiropractic Examiners
(916) 263-5355
www.chiro.ca.gov


Consumer Information & Complaints - General

Department of Consumer Affairs
(800) 952-5210
www.dca.ca.gov


Contractors

Contractors State Licensing Board
(800) 321-2752
www.cslb.ca.gov


Credit Bureaus

Equifax 
(800) 685-1111 

Experian
(888) 397-3742 or 
(888) EXPERIAN


Credit & Debt Counseling

National Foundation for Consumer Credit
(800) 388-2227
www.nfcc.org


Dangerous Products

Consumer Product Safety Commission
(800) 638-2772
www.cpsc.gov


Dentists

Board of Dental Examiners
(916) 263-2300
www.dca.ca.gov/r_r/dentalbrd.htm


Dept. of Transportation

(202) 366-4000
www.dot.gov


Do-Not-Call Registry and Complaints

Federal Trade Commission (FTC)
(888) 382-1222
www.donotcall.gov


Employment

Equal Employment Opportunity Commission
(800) 669-4000
www.eeoc.gov


Federal Agencies & Consumer Information

(800) 688-9889
www.consumer.gov


Finance - Investments

Department of Corporations
(415) 927-8559
www.corp.ca.gov


Health Care - Facilities

Department of Health Services Licensing & Certification
(916) 558-1784
www.dhs.cahwnet.gov


Health Care - Professionals

Medical Board of California
(800) 633-2322
www.medbd.ca.gov


Insurance

Department of Insurance
(800) 927-4357
www.insurance.ca.gov


Internet Links

Over 2000 links to various government and private consumer resources
www.consumerworld.org


Legal

State Bar
(800) 843-9053
www.calbar.org


Megan’s Law - Sex Offender Map

CA Dept. of Justice (DOJ)
(916) 227-4974
www.meganslaw.ca.gov


Movers

California Public Utilities Commission
(800) 366-4782
www.cupc.ca.gov


Optometrists

Board of Optometry
(800) 712-3000
www.optometry.ca.gov


Pest Control

Structural Pest Control Board
(916) 561-8700
www.pestboard.ca.gov


Pharmacists

Board of Pharmacy
(916)574-7900
www.pharmacy.ca.gov


Products - Safety

U.S. Consumer Product Safety Commission
(800) 638-2772
www.cpsc.gov


Professional Licensing Boards

CA Department of Consumer Affairs
(800) 952-5210
www.dca.ca.gov


Real Estate

Department of Real Estate
(916) 557-0864
www.dre.ca.gov


Security & Alarm Companies

Bureau of Security and Investigative Services
(916) 322-4000
www.dca.ca.gov/bsis/


Senior & Elder Care Issues

American Association of Retired Persons
(877) 434-7598
www.aarp.org


SPAM & Phishing – Email

Federal Trade Commission (FTC)
Submit a Complaint
www.ftccomplaintassistant.gov

www.ftc.gov/spam


Stock Brokerage Firms & Brokers

National Association of Securities Dealers, Inc.
(800) 289-9999
www.nasd.com


Telemarketing, Mail Order, & Internet Fraud

National Consumer League
Fraud Information Center
(202) 835-3323
www.fraud.org


TransUnion

(800) 916-8800
www.transunion.com


Travel Agents

Department of Justice, Seller of Travel Program
(213) 897-8065
www.caag.state.ca.us/consumers


United States Postal Service

(800) 275-8777
www.usps.gov


Utilities

CA Public Utilities Commission
(800) 649-7570
www.cpuc.ca.gov


Vehicle Safety & Recalls

National Highway Traffic Safety Administration
(888) 327-4236
www.ngtsa.dot.gov