Consumer Agencies Access List
The consumer agencies below can help answer your business and consumer-related questions. Please click on any agency's website link below or call the listed phone number for more information.
Airlines
Federal Aviation Administration
(800) 835-5322
www.faa.gov
Appliance
Bureau of Electronic & Appliance Repair
(916) 777-0133
www.bear.ca.gov
Automobile
Dealer Warranty or Registration
(800) 777-0133
www.dmv.ca.gov
Automobile Repairs
Bureau of Automotive Repair
(916) 255-4200
www.smogcheck.ca.gov
Banks - State, Trust or Foreign
Department of Banking
(800) 622-0620
www.dfi.ca.gov
Better Business Bureau
East Bay (510) 844-2000
San Francisco (866) 411-2221
San Mateo (866) 411-2221
Santa Clara (408) 278-7400
www.bbb.org
Cemetery/Funeral Services
Cemetery Board
(916) 574-7870
www.dca.ca.gov/cemetery
Charities
Registry of Charitable Trusts
(916) 445-2021
http://caag.state.ca.gov/charities
Chiropractors
Board of Chiropractic Examiners
(916) 263-5355
www.chiro.ca.gov
Consumer Information & Complaints - General
Department of Consumer Affairs
(800) 952-5210
www.dca.ca.gov
Contractors
Contractors State Licensing Board
(800) 321-2752
www.cslb.ca.gov
Credit Bureaus
Equifax
(800) 685-1111
Experian
(888) 397-3742 or
(888) EXPERIAN
Credit & Debt Counseling
National Foundation for Consumer Credit
(800) 388-2227
www.nfcc.org
Dangerous Products
Consumer Product Safety Commission
(800) 638-2772
www.cpsc.gov
Dentists
Board of Dental Examiners
(916) 263-2300
www.dca.ca.gov/r_r/dentalbrd.htm
Dept. of Transportation
(202) 366-4000
www.dot.gov
Do-Not-Call Registry and Complaints
Federal Trade Commission (FTC)
(888) 382-1222
www.donotcall.gov
Employment
Equal Employment Opportunity Commission
(800) 669-4000
www.eeoc.gov
Federal Agencies & Consumer Information
(800) 688-9889
www.consumer.gov
Finance - Investments
Department of Corporations
(415) 927-8559
www.corp.ca.gov
Health Care - Facilities
Department of Health Services Licensing & Certification
(916) 558-1784
www.dhs.cahwnet.gov
Health Care - Professionals
Medical Board of California
(800) 633-2322
www.medbd.ca.gov
Insurance
Department of Insurance
(800) 927-4357
www.insurance.ca.gov
Internet Links
Over 2000 links to various government and private consumer resources
www.consumerworld.org
Legal
State Bar
(800) 843-9053
www.calbar.org
Megan’s Law - Sex Offender Map
CA Dept. of Justice (DOJ)
(916) 227-4974
www.meganslaw.ca.gov
Movers
California Public Utilities Commission
(800) 366-4782
www.cupc.ca.gov
Optometrists
Board of Optometry
(800) 712-3000
www.optometry.ca.gov
Pest Control
Structural Pest Control Board
(916) 561-8700
www.pestboard.ca.gov
Pharmacists
Board of Pharmacy
(916)574-7900
www.pharmacy.ca.gov
Products - Safety
U.S. Consumer Product Safety Commission
(800) 638-2772
www.cpsc.gov
Professional Licensing Boards
CA Department of Consumer Affairs
(800) 952-5210
www.dca.ca.gov
Real Estate
Department of Real Estate
(916) 557-0864
www.dre.ca.gov
Security & Alarm Companies
Bureau of Security and Investigative Services
(916) 322-4000
www.dca.ca.gov/bsis/
Senior & Elder Care Issues
American Association of Retired Persons
(877) 434-7598
www.aarp.org
SPAM & Phishing – Email
Federal Trade Commission (FTC)
Submit a Complaint
www.ftccomplaintassistant.gov
www.ftc.gov/spam
Stock Brokerage Firms & Brokers
National Association of Securities Dealers, Inc.
(800) 289-9999
www.nasd.com
Telemarketing, Mail Order, & Internet Fraud
National Consumer League
Fraud Information Center
(202) 835-3323
www.fraud.org
TransUnion
(800) 916-8800
www.transunion.com
Travel Agents
Department of Justice, Seller of Travel Program
(213) 897-8065
www.caag.state.ca.us/consumers
United States Postal Service
(800) 275-8777
www.usps.gov
Utilities
CA Public Utilities Commission
(800) 649-7570
www.cpuc.ca.gov
Vehicle Safety & Recalls
National Highway Traffic Safety Administration
(888) 327-4236
www.ngtsa.dot.gov
