Town & Country Roofing Comparative Summary

Brentwood’s Town & Country Roofing provides residential and commercial roofing services for clients throughout the Bay Area. According to co-owner Jeremy Tamayo, the family-owned company’s consistent track record for customer satisfaction is due to its high standards for quality and service. “We take pride in the work we’ve done over the years.”

Town & Country Roofing has been in business since 1981. “We’ve seen all the different types of roofs out there,” says Mr. Tamayo. “We’ve experienced the ups and downs in the economy, and we’ve been able to stay productive through it all.”

All Town & Country Roofing’s workers are trained and certified in their respective fields and industry safety standards. The company’s installers have been specifically certified in various brands of roofing materials. In addition to being highly skilled, the majority of its employees are also long-term, says Mr. Tamayo. “Many have been with us for 20 years.”

Focusing on customer satisfaction is standard practice at Town & Country Roofing. “When customers call us, we try to deploy workers that very day,” says Mr. Tamayo. “That’s the timeframe we adhere to, so customers don’t have to wonder when we’ll show up.” Once the company’s salespeople get to a house, they’ll walk the property, take some photos and sit down with the homeowner to discuss their findings. They explain every possible scenario so the homeowner won’t be surprised by any extra costs once the job gets started.

During jobs, Town & Country Roofing’s crew keeps worksites clean and free of debris. “Our clean-up crew is great,” says Mr. Tamayo. “That’s one of the top compliments we get from customers.”