Terry's Tree Service, Inc. Comparative Summary

(925) 201-6321

Terry Powell is owner of Terry's Tree Service, Inc.

Maintaining customer satisfaction is a crucial aspect of any business, but it’s even more important for tree service companies that have earned the prestigious Diamond Certified award. For Terry’s Tree Service, Inc., the key to achieving and maintaining high levels of customer satisfaction is simple: adhere to the old-fashioned principles of customer service in every aspect of its work. “We strive for 100 percent customer satisfaction, and the best way to achieve that is to show up on time and do exactly what we promise we’re going to do,” says owner Terry Powell. “Our company policy is to always go the extra mile for our customers and exceed their expectations.”

Terry’s Tree Service has been providing tree services for residential, commercial, and industrial clients in Contra Costa and Alameda Counties since 1997. The company plants, trims, shapes and removes all types of trees, and it also offers specialized services such as yard clean-up, pet rescue, fire prevention, brush chipping, stump grinding, and more.

Unlike tree companies that hire inexperienced workers in an effort to reduce their operating costs, Terry’s Tree Service maintains a staff of qualified professionals who are carefully screened and trained to perform high-quality work. “We know our customers expect the people who are working on their trees to be honest, reliable and willing to go the extra mile for them, and that’s exactly what we provide,” says Mr. Powell. “Everyone who works here has been handpicked and knows what it takes to maintain high standards of quality.”

To further differentiate itself from its competition, Terry’s Tree Service keeps an ISA Certified Arborist on staff so it can cut trees to arborist standards and provide customers with arborist reports for their building projects. “Having a certified arborist in-house lets our clients know that we’re serious about protecting their trees,” says Mr. Powell. “We understand how trees grow and how to keep them healthy for many years, and we always educate our customers about ways they can make their trees look good year-round.”