System Pavers Comparative Summary

System Pavers, a Union City-based installer of interlocking paver stones, adheres to some of the highest customer satisfaction standards in the industry, says vice president Leen Van Bergen. Those standards are so important to the company that they’ve become the basis for its employee compensation packages. Moreover, System Pavers hires an outside company, Guild Quality, to survey customers and gauge their satisfaction.

System Pavers uses Calstone pavers, which Mr. Van Bergen refers to as one of the finest brands in the industry. The company hires experienced workers who employ the most advanced installation methods. Every project is overseen by industry veterans who understand the business and adhere to the highest standards of workmanship, says Mr. Van Bergen. They’re bonded, insured and CPI -trained by the University of Southern California.

System Pavers offers warranty and guarantee policies that Mr. Van Bergen calls “second to none”—25 years on installation, with a 30-day, money-back satisfaction guarantee. “These," he says, "are evidence that we mean what we say.”