Star Rooter and Plumbing, Inc. Comparative Summary

(510) 402-5764

Star Rooter and Plumbing sends a fully stocked service van to every job.

Plumbing companies are always looking for ways to discern themselves from their competition, and those that have earned the prestigious Diamond Certified award are already several steps ahead. In addition to its Diamond Certified status, Star Rooter and Plumbing, Inc. differentiates itself by offering one of the quickest response times in the industry—a practice that co-owner Fred Ramos says is indicative of the company’s approach to customer service. “We do our best to respond to any call within 45 minutes, which allows us to minimize plumbing-related damage and disruption as much as possible. We look for long-term solutions that benefit our customers, not short-term fixes.”

Star Rooter and Plumbing has been providing residential and commercial plumbing services, sewer and drain cleaning, trenchless sewer repair, and repiping services for Bay Area residents since 2004. Mr. Ramos and co-owner Juan Coronado are veterans of the plumbing industry with more than two decades of combined experience. In order to guarantee top-quality work and maintain their company’s reputation for excellent service, both owners personally inspect every job before it’s completed.

Unlike plumbing companies that take multiple service calls to resolve problems, Star Rooter and Plumbing emphasizes the importance of performing each job correctly the first time. When the company is called to clear a clogged sewer, for example, its plumbers snake the pipes, use a camera to inspect the sewer line and immediately diagnose additional problems at no additional charge. “If there’s a bigger problem, we’ll spot it on that first call,” confirms Mr. Ramos. “Our attention to detail ensures our customers won’t have to worry about reoccurring plumbing problems.”

Another distinguishing feature of Star Rooter and Plumbing is its highly trained and experienced journeymen plumbers, all of whom are on call 24/7 (at no extra charge) for customers’ convenience. “Our plumbers are very reliable,” says Mr. Ramos. “Not only do they work efficiently, they also leave homes and offices cleaner than when they arrived. They work fast and know how to keep our customers happy.”