Spryscapes Construction, Inc. Comparative Summary

(415) 690-7980

Spryscapes Construction installed this custom deck and segmented concrete patio.

Maintaining customer satisfaction is a crucial aspect of any business, but it’s even more important for construction companies that have earned the prestigious Diamond Certified award. For Spryscapes Construction, Inc. and its owners, Greg Spry and Michael Galousin, customer satisfaction is the result of a unique combination of planning, communication and quality service that’s earned the company the respect and praise of customers throughout the Bay Area. “Communication is paramount with us,” says Mr. Spry. “We tell our clients exactly what we’re going to do so they know what to expect throughout the process. Then we stand by our word and perform our work to their satisfaction.”

Spryscapes Construction has been providing general contracting and landscaping services for residential clients in San Francisco, Southern Marin and Northern San Mateo Counties since 1990. On the contracting side, the company builds additions, remodels kitchens and bathrooms, refurbishes home offices and other living spaces, and repairs dry rot and water damage. Its landscaping services include landscape design, decks, retaining walls, patios, fences, fountains, irrigation and planting.

Unlike construction firms that emphasize completing jobs as quickly as possible, Spryscapes Construction is known for its thorough pre-project planning, which includes providing a written contract that outlines the entire job. The company starts each project by providing a detailed line item estimate, which breaks everything down so the client can see where every dollar goes. “Once the job is done, we provide a written five-year guarantee,” adds Mr. Spry. “That’s very rare in this industry, but we value our customers, so we think it’s only right that we stand behind everything that we do.”

While many of its competitors work out of their trucks, Spryscapes Construction has a physical office space where customers can meet with its employees or drop by for friendly visits. “We love to have clients see how well we’re organized here,” says Mr. Spry. “The way we run our office translates to how well we do our job in the field, so it’s important for clients to see the behind-the-scenes work. We also like to showcase our 2,000-square-foot wood shop, where we create and build many of our designs.”