Solar System, Inc. Comparative Summary

(888) 540-0147
1394 Tully Road, Suite 208
San Jose, CA 95122
Angie Tran is president of Solar System, Inc.

Maintaining customer satisfaction is a crucial aspect of any business, but it’s even more important for solar companies that have earned the prestigious Diamond Certified award. For Solar System, Inc., keeping customers happy comes down to a simple philosophy: provide services that offer them the most benefits and best value for their money. “We want every client to feel confident about their solar investment, and that has been our guiding principle since day one,” says Internet Sales Director Thomas Vo. “By walking them through the process, providing options, answering their questions and suggesting ways they can save money, we’re able to ensure they have positive experiences.”

Solar System designs and installs solar power systems for residential and commercial clients throughout the Bay Area. The company has the in-house capabilities to perform solar installations on a variety of roofs (metal, clay tile, composite, etc.), and it offers online monitoring services to customers who want to check their systems’ production in real time.

Unlike less experienced solar companies that are forced to limit their range of choices because they lack the proper training or equipment, Solar System, Inc. is qualified to offer its clients the full spectrum of their options. “For example, some companies only offer one type of panel, but we let our clients decide which components they want to use for their customized systems,” explains Mr. Vo. “We even offer products from both foreign and domestic manufacturers so they can choose where their equipment is coming from.”

Another distinguishing attribute of Solar System, Inc. is its high level of accountability on every project, regardless of its size. “A lot of larger solar companies actually subcontract their projects to other installers, which can lead to a lapse in quality,” says Mr. Vo. “In contrast, we employ our own installers and designers and handle every project in-house, which means we’re fully accountable for the quality of our work.”