S.A.S. German Auto Comparative Summary

When people take their cars to SAS German Auto, they have the advantage of getting high-quality service from a specialized team of technicians. “Since we specialize in only German cars, we’re very familiar with the types of problems they have,” explains Ken Benhamou, the company’s owner. “We can repair most vehicles very quickly. We keep our prices down because we’re able to provide great repairs using original parts. We can usually beat the dealer’s prices,” he continues.

Anyone who chooses SAS German Auto receives a personal guarantee from Mr. Benhamou that he’ll do whatever it takes to make sure every problem or issue is resolved before their vehicle leaves the shop. Excellent communication is a top priority for SAS—the people with whom you discuss your car are the same ones who work on it. This hands-on approach helps keep confusion and miscommunication to a minimum. “You’re not talking to an intermediary like you are at a dealership, where they have a service advisor who never sees your car,” explains Mr. Benhamou. “We’re actually the ones out there doing the work and supervising, so we’re very hands-on. And when you talk to one of us at the counter, you’ll be given the exact answer you’d get from the technician.”

Repeat customers make up a large part of the company’s business, and they’re generous in their referrals to friends and family. “I’d say it’s because we’re good people. We’re honest, we don’t overcharge and we only do what’s necessary. Plus, we guarantee our work,” says Mr. Benhamou.

SAS German Auto technicians always use new parts that are of the same quality as a car’s original equipment. Timeliness is something else that sets the shop apart from competitors, says Mr. Benhamou—they always strive to get your car back the same day you bring it in.