RoofServ Roofing Services Comparative Summary

Kevin Sullivan, owner of RoofServ Roofing Services, has repaired and inspected more than 20,000 roofs in the Bay Area since 1984. His full-service company can handle every roofing issue that homeowners or businesses are likely to encounter: re-roofing, roof audits, emergency leak repair, maintenance, inspections, and more.

RoofServ is a family-run business and smaller than many of its competitors, so its customers enjoy a highly personalized style of service, says Mr. Sullivan. He is deeply involved with all levels of his business. He says he employs only the most skilled craftsmen and uses proven materials and suppliers who offer strong warranties.

The Gilroy-based company is especially adept at diagnosing hard-to-find problems, says Mr. Sullivan. It uses photographs of clients’ roofs to help explain problems in a way they can understand, and customers always receive a detailed, written proposal prior to the beginning of a job. RoofServ Roofing Services also offers online ordering of roof repair and reroofing assessments, and customers can expect a reply within 24 hours. Every roof inspection is accompanied by photos taken by RoofServ employees to assist with insurance claims.

RoofServ surveys every customer after their job is complete to make sure the work was performed to their satisfaction. The company follows up with clients continuously, which helps customers stay current with vital aspects of roof maintenance, says Mr. Sullivan.

RoofServ Roofing Services is one of the few companies chosen by building material manufacturer CertainTeed to be a member of its Advisory Council, a high-level body whose function is to share ideas for ongoing improvement to roofing products.