RG Builders Comparative Summary

Maintaining customer satisfaction is a crucial aspect of any business, but it’s even more important for remodeling contractors that have earned the prestigious Diamond Certified award. For RG Builders, achieving high levels of customer satisfaction is dependent on its steadfast commitment to providing quality craftsmanship throughout every step of its clients’ construction projects. “I proudly stand behind all my work, and my customers really appreciate that,” says owner/operator Richard Gallardo. “The way I see it, if even one client isn’t entirely satisfied, I haven’t done my job.”

RG Builders has been remodeling kitchens, bathrooms and whole houses throughout Santa Clara County since 1995. As a full-service contractor, the company strives to take on projects of all sizes “from foundation to finish” by supplementing its construction work with design and architectural services. “I bring a creative eye, meticulous attention to detail and high level of professionalism to each project,” adds Mr. Gallardo.

Unlike larger contracting firms whose owners delegate supervision and quality control responsibilities to other employees, RG Builders utilizes its owner-operated status to provide every project with the industry expertise of Mr. Gallardo himself. “I’m on the jobsite all the time, which means I’m in charge of quality control,” he says. “If I see something that isn’t right, I don’t have to report it to someone else—I can fix it right away.”

Another attribute that distinguishes RG Builders from its competition is the versatility of services it’s able to offer by tapping into a vast network of reliable subcontractors. “This is a one-man operation, so my ongoing success has a lot to do with the industry colleagues I have at my disposal,” explains Mr. Gallardo. “I’ve worked with a lot of the same people for almost two decades, and they’ve been a critical part of this company’s longevity.”