Reliable Glass Comparative Summary

(707) 877-6978
5625 State Farm Dr, Ste 1
Rohnert Park, CA 94928
Mike Andrews, President

Maintaining customer satisfaction is a crucial aspect of any business, but it’s even more important for auto glass companies that have earned the prestigious Diamond Certified award. For Reliable Glass, the keys to achieving and maintaining high levels of customer satisfaction are simple: take a detail-oriented approach to its work and focus all its efforts on living up to its namesake. “Our goal is to be the best at what we do, and an important part of that is providing workmanship and services our customers can count on,” says Bookkeeper Jenny Sargis. “That’s why we get so many referrals from local dealerships and auto body shops—they know we have the ability to get the job done right the first time.”

Reliable Glass has been providing auto glass repair and replacement services throughout Sonoma and Napa Counties since 1995. The company handles everything from simple rock chip repairs and broken mirrors to complete windshield replacements, and its technicians have the training and equipment to work on vehicles of every make, model, and size.

Unlike less experienced auto glass companies that take a “one size fits all” approach to every job in an effort to maximize their workload volume, Reliable Glass takes a careful, measured approach that’s designed to ensure consistently high levels of quality. “In addition to maintaining a staff of experienced technicians, we use a higher quality urethane on our windshields and back glasses than most companies use,” says Ms. Sargis. “It’s imported from Germany, so it’s a more expensive product, but we feel it’s worth the investment to ensure the long-term quality and performance of our glass.”

Another distinguishing attribute of Reliable Glass is its wide range of service capabilities, which allow it to work on everything from normal-sized vehicles to buses, motor homes and boats. “We also work on vintage cars, which a lot of glass companies won’t do because it’s meticulous and takes more time to do correctly,” says Ms. Sargis. “Regardless of the type of glass work our customers need, we provide the same reliable service that’s geared toward customer satisfaction.”