Pacific Landscaping Comparative Summary

According to Pacific Landscaping's owner, Vic Cvijanovic, the most common reaction to his company's jobs is, “It’s much better than I anticipated.” Mr. Cvijanovic attributes his company’s success to an unwavering commitment to superior workmanship and an absolute refusal to take any shortcuts.

In 1986, frustrated by the less-than-stellar work turned out by his former employers, Mr. Cvijanovic set off on his own. The result was Pacific Landscaping, a company that embodies his standards for quality and good-faith business practices—doing “what the customer likes and not just what I like.” Mr. Cvijanovic’s ultimate landscaping goal is to build beautiful, functional, long-lasting designs that fit his customers’ budgets.

Pacific Landscaping has a “perfectly neat and clean record,” a 23-year history without a single complaint to the Better Business Bureau, says Mr. Cvijanovic. It’s a distinction he believes sets him apart from the majority of landscaping contractors, and it’s helped him grow a loyal customer base and made him the beneficiary of many enthusiastic referrals.

Mr. Cvijanovic and his team are obsessive about punctuality. In the rare event that they’re running late, they alert clients in advance. It stems from the company philosophy: “When promised, as promised.” Mr. Cvijanovic believes in this so fervently, it’s printed on his business cards.

Because Pacific Landscaping limits itself to a single project at a time, clients never have landscapers showing up late or rushing off early to other jobs, says Mr. Cvijanovic. Until it’s completed to your satisfaction, your job is the company’s sole focus.

Pacific Landscaping keeps its prices as low as possible, but Mr. Cvijanovic draws the line at cutting costs by cutting corners—a practice he likens to cheating. If he can’t bid a price that the customer can afford, he willingly refers them to other contractors.