Optimum Realty & Financial Services Comparative Summary

Maintaining customer satisfaction is a crucial aspect of any business, but it’s even more important for real estate brokers that have earned the prestigious Diamond Certified award. For Optimum Realty & Financial Services, the key to achieving and maintaining customer satisfaction is treating every client like family, regardless of the size of their real estate transaction. “We always have our clients’ best interests at heart,” says owner Jane Brown. “We think about what’s best for them and treat them with sincerity and integrity.”

Optimum Realty & Financial Services has been providing a wide range of real estate services for residential clients throughout San Francisco since 1991. In addition to facilitating property sales and purchases, the company offers mortgage and refinancing loans to fit a variety of budgets, and its bilingual agents are trained to implement cutting-edge sales and marketing tools such as MLS listings, home staging, print and direct advertising, and internet exposure. “Our agents live throughout California, so we can service a wider population of sellers and buyers,” adds Ms. Brown.

Unlike real estate brokers that de-emphasize the importance of educating clients about real estate basics, Optimum Realty & Financial Services makes sure its clients understand every step of the property buying and selling process. “We want our clients to have the knowledge to make informed decisions that benefit their specific situations,” says Ms. Brown. “Instead of talking at them, we teach them. It makes for a more rewarding experience.”

Another distinguishing feature of Optimum Realty & Financial Services is its ability to provide a variety of supplementary real estate services, including property sales assistance and financial support. Ms. Brown says this comprehensive approach greatly benefits her clients by allowing them to hire one company to handle all their real estate issues. “We’re a one-stop shop. If a person is interested in buying, we can provide the loan as well as the property. If a person is having problems making their mortgage payment, we provide free loan modification services. If a lender doesn’t approve payment modifications, we can even do short sales so the client doesn’t experience foreclosure.”