O’Connell Plumbing has been providing plumbing and gas services for Marin County residents since 1983. “We believe we have a responsibility to our community,” says general manager Paul Guzman. “As plumbers, we deal with gas and water. A gas leak can lead to a fire or explosion, and improperly installed sanitary systems can lead to a host of diseases. We inculcate our workers with the idea of doing the job right.
“We don’t believe in band-aid solutions,” he continues. “We like to visit a home one time, take care of the problem permanently and make sure it doesn’t happen again down the road.”
O’Connell Plumbing’s technicians are continually trained to keep abreast of industry changes. Unlike other plumbing firms, the company’s plumbers aren’t trained to install one particular piece of equipment, like a water heater. “Our technicians are real plumbers,” says Mr. Guzman. “They understand how all the pieces of a home’s plumbing fit together into one system, and how changing one part can affect others. There’s no situation or question they can’t handle.”