North Coast Carpet Care, Inc. Comparative Summary

(707) 797-7966

North Coast Carpet Care’s fleet of service vehicles

Carpet and upholstery cleaning companies are always looking for ways to distinguish themselves from their competition, and those that have earned the prestigious Diamond Certified award are already several steps ahead. In addition to its Diamond Certified status, North Coast Carpet Care, Inc. sets itself apart by exceeding industry standards for employee certification, quality of workmanship and diversity of services. “We’ve taken things a step further than most companies,” says Vice President Scott Mayer. “We understand it’s a serious responsibility to enter someone’s home and clean their carpets, so we’ve spent the last two decades developing our services to ensure total customer satisfaction.”

North Coast Carpet Care has been cleaning upholstery, carpets, drapes, tile and grout, hardwood floors, area and Oriental rugs, and other furnishings for residential and commercial clients in Sonoma, Marin and Napa Counties since 1988. In addition to its regular services, the family-owned and operated company cleans automobile and RV interiors; provides water damage restoration services; repairs and restretches carpets; and Scotchgards carpets, upholstery and area rugs.

Unlike less experienced carpet and upholstery cleaning companies that under-train their employees in an effort to save money on operating costs, North Coast Carpet Care requires all its technicians to be certified by the renowned Institute of Inspection, Cleaning and Restoration (IICRC). “In addition to being highly trained, most of our technicians have been with us for 10 to 20 years,” adds Mr. Mayer. “Their longevity is a very important component of our success. This isn’t just a job for our employees—it’s a career.”

To further differentiate itself from its competition, North Coast Carpet Care takes on a variety of jobs that other carpet cleaning companies aren’t qualified to handle. “Our services are very diverse, so we’re able to offer our clients many options to solve their problems,” says Mr. Mayer. “For instance, we can repair carpet and upholstery in addition to cleaning it, and we use state-of-the-art equipment and biodegradable cleaning products to remove all types of stains and odors, including those made by pets.”