Molly Maid of Marin Comparative Summary

Molly Maid of Marin is the North Bay franchise of Molly Maid, a nationwide cleaning service that employs trained, bonded and insured cleaners. The company’s cleaning crews are all employees of the firm, so homeowners don’t have to worry about liability for employment-related issues.

An engagement with Molly Maid of Marin begins with a free in-home consultation to gauge the size of a home, discover any special cleaning requirements and determine how often the home needs to be cleaned. The company handles jobs of all sizes, from one-time cleanings to regular, weekly maintenance. The cleaning process includes dusting baseboards, light fixtures, furniture, window sills, shelves, blinds, and décor; vacuuming and mopping floors, carpets, rugs, and stairs; and cleaning showers, tubs, toilets, sinks, mirrors, glass, counters, tile and appliance surfaces.

“We really encourage communication,” says owner Pat Belardi. “Whether it’s a special request or a problem—if one of our cleaners forgot to clean the shower in the second bathroom, for example—we want to know about it.

“Unlike a lot of large cleaning services,” she continues, “we always try to send the same crew to clean a client’s house every time. Even if they’re ‘frequent occasional’ customers, they’ll get the same workers who are familiar with the particular requirements of their home.”