Mister Sparky Comparative Summary

The Mister Sparky (Formerly: Alive Electric) network is one of the largest electrical service companies in America. It’s also one of the most famous, having been featured on Donald Trump’s reality program, “Celebrity Apprentice.” What distinguishes Mister Sparky (Formerly: Alive Electric) most of all, according to General Manager Paul Parker, is its extraordinary guarantee of customer satisfaction, which includes:

• On-time arrival: If your electrician isn’t on time, you don’t pay.
• Guaranteed repairs: If an electrical repair fails during normal use within a year, it will be repaired or replaced for free.
• Clean service: If your electrician doesn’t wear shoe covers or leaves your home without cleaning up, you don’t pay.
• Friendly and courteous workers: If electricians smoke or swear in your home, you don’t pay.

All Mister Sparky (Formerly: Alive Electric) employees are certified electricians and, as Mr. Parker explains, “master craftsmen; the very top professionals in the field.” In fact, only one in 33 applicants (three percent) satisfy the company’s strict employment criteria and pass its testing. Once hired, they undergo more rigorous training and participate in ongoing education and seminars.

Mister Sparky (Formerly: Alive Electric) prides itself on conscientiousness, always respecting customers’ property and keeping work sites clean, says Mr. Parker.

Customers also have the option of joining the Power Club, a Mister Sparky (Formerly: Alive Electric) program that provides annual check-ups and service for electrical systems. Designed to meet or exceed all manufacturers’ and extended warranty requirements for system maintenance, the Power Club is the best strategy for keeping systems running properly and preventing unexpected problems, says Mr. Parker.