Knights' Electric, Inc. Comparative Summary

Knights’ Electric, Inc. is a full-service electrical contractor that’s been serving Sonoma, Marin, Napa, Mendocino, and Lake Counties since 1976. Owned by Barbara Ragsdale and her two brothers, Art and Rob Knight, the company offers residential design/build services focused on home energy management, automated home lighting and audio/visual systems. The firm’s commercial services include new construction, remodeling and retrofit projects for industrial plants, retailers and wineries. It also offers maintenance, repair and protection for customers’ electrical power service systems.

Ms. Ragsdale says Knights’ Electric’s success is the result of its customer service approach. “When customers first call us, they don’t get a voicemail system; they get a person who’ll either talk them through a problem or determine which of our experts can take care of their needs.” The company also helps customers project for future needs. “We can often save our clients money by designing systems that can be upgraded without major retrofits.”

Knights’ Electric’s technicians have been with the firm for an average of 12 years. “We’re very proud of our workmanship,” says Ms. Ragsdale. “We’re careful to make sure all our electricians and project managers are up-to-date on building codes so everything we install is safe for our customers.

“Our staff members are the ones who save customers money in the field,” she continues. “Often, things change after the initial assessment and plan, and our technicians have the ability to make suggestions that save money and maintain safety.”