Horticultural Services, LTD Comparative Summary

Maintaining customer satisfaction is a crucial aspect of any business, but it’s even more important for tree service companies that have earned the prestigious Diamond Certified award. Horticultural Services, LTD. takes an all-inclusive approach to helping its clients and provides them with a wide range of tree care services, including removal, stump grinding, pruning and trimming, view clearing, fertilization, consulting and pest control. “The first thing we do with a new client is schedule an onsite meeting and walk through their property,” explains owner Chris Chapman. “After identifying any problems, we then offer them options that begin with the least dramatic, invasive and expensive choice. They really appreciate the effort we put into making the process as simple as possible.”

One of Horticultural Services’ most distinguishing characteristics is its punctual staff members, all of whom are meticulously trained to provide timely service within the given parameters of each job. “We go through every item on a work order and answer any questions that may arise,” says Mr. Chapman. “Also, we only use small footprint-type equipment to prevent damage to other landscaping.”

Unlike other tree care companies that only focus on arboricultural work, Horticultural Services also offers pest control services that utilize organic products as much as possible. “We take an integrated pest management (IPM) approach to pest control that starts with the least toxic solutions,” notes Mr. Chapman. “Then we work our way up the scale into fungicides, insecticides and heavy-duty herbicides. We feel it’s important to give our clients numerous choices when it comes to environmentally-friendly products and materials.”