Hauling Pros Inc. dba Big & Demo was created with one purpose in mind—to provide valuable hauling services at reasonable prices. Owner Ryan Crownholm says his company achieves this goal by hiring only the highest-quality employees, using the best equipment available and always putting customers before profits. “Our customers choose us because they always know exactly what to expect—kind, courteous, affordable, transparent service.”
Recycling is a big part of Hauling Pros’ business. “We're required to recycle 50 percent of what comes in, but we try to recycle at least 80 percent of the material,” says Mr. Crownholm. “We’re a very environmentally-friendly company.” Hauling Pros runs two waste service centers that collect electronic waste, scrap metal, household appliances, and mattresses and box springs for recycling. If customers have enough material, the company offers free pickup.
Mr. Crownholm says customer service is a great source of pride for his company. “We’re very concerned about customer satisfaction. We offer a wide range of services to make the hauling process as convenient as possible. We can do everything from taking away a couch to tearing down an entire house or removing a swimming pool.” Hauling Pros also offers commercial and general residential construction cleanup, including services that prepare foreclosed houses for sale.
Hauling Pros prides itself on giving customers free, no-obligation estimates and thoroughly explaining its services to the uninitiated. “Our rates are upfront,” says Mr. Crownholm. “There are no hidden costs in anything we do.”