Haddon Heating & Cooling Comparative Summary

Haddon Heating & Cooling considers every job an opportunity to deliver customer satisfaction. “We take pride in our work, and we honestly care about how each job turns out,” says owner David Haddon. “That’s what drives us. We like to do the kind of work that leads to more happy customers, who may in turn recommend us to their families and friends.” Referrals from satisfied clients have helped the company grow while earning its reputation for quality service. To show its appreciation, Haddon Heating & Cooling offers a program that rewards customers for their referrals.

Mr. Haddon says his company approaches every job with a commitment to thoroughness. “We assess problem areas and consider other factors that go beyond routine installations. We put a lot of thought into each project and look at things from the viewpoint of the customer. If we can fulfill their needs, we’ve successfully done our jobs.”

Haddon Heating & Cooling has special expertise with zoning, a system that allows homeowners to regulate heating and cooling in different parts of their homes. Mr. Haddon cites the example of a two-story house where the heater and air conditioner work downstairs but not upstairs. “It’s something we can do to improve people’s comfort, and it’s a popular option with our customers.”

Another area of expertise for Haddon Heating & Cooling is air filtration, which can significantly improve air quality and make a home feel more comfortable. Different types of filtration systems can be integrated into heating and cooling systems to create whole-house filtration, which is especially beneficial for people with allergies or respiratory issues. “We provide our customers with filters that are above and beyond the standard disposable filters that are available at hardware stores,” says Mr. Haddon. “For most jobs that don’t require any special filtration, we install ‘half-filtration,’ which can filter 92 to 94 percent. That’s just something extra we like to do.”

Haddon Heating & Cooling also specializes in designing and installing systems for older homes with dated electrical wiring. If an old furnace is located in a wall between rooms, the company’s technicians will remove it, patch the wall and paint it to look like new. In fact, says Mr. Haddon, any interior or exterior part of the house that’s impacted will be fixed and restored to look better than new. “People really appreciate that service, because it simplifies everything for them.” In the case of older homes with duct systems that contain asbestos, Haddon Heating & Cooling provides abatement services before installing new ductwork.