General Plumbing and Rooter Comparative Summary

(925) 388-6997

Raymundo Ramirez is owner of General Plumbing and Rooter.

Maintaining customer satisfaction is a crucial aspect of any business, but it’s even more important for sewer line/plumbing companies that have earned the prestigious Diamond Certified award. For General Plumbing and Rooter, the key to achieving and maintaining high levels of customer satisfaction is simple: anticipate the wide-ranging needs of its clientele by being prepared for any situation. “When it comes to drains and sewer lines, we’re a one-stop shop,” affirms owner Ray Ramirez. “We have the tools and experience to get the job done, so our customers know they can expect timely and efficient service.”

General Plumbing and Rooter has been cleaning sewers and drains, performing pipe hydrojetting and sewer lateral inspections, detecting leaks, installing earthquake shut-off valves and water heaters, and providing general plumbing services for residential clients in Contra Costa and Alameda Counties since 2004. The company’s technicians are trained to ensure customer satisfaction in every aspect of their work, and they keep their service trucks fully stocked so they can quickly solve all types of problems.

Unlike less experienced sewer line contractors that focus entirely on getting new work and pay little attention to their legal organization, General Plumbing and Rooter takes proactive measures to ensure the utmost efficiency on every job. “We have a business license with every city in Contra Costa and Alameda Counties, which means we’re legally able to handle any kind of situation,” explains Mr. Ramirez. “That way, when a customer has an emergency, they don’t have to wait around for us to get the proper permits.”

Another distinguishing attribute of General Drainworks is its highly skilled, well-organized staff. “Our company is split into two departments, service and construction, which enables us to handle specific needs in an efficient manner,” says Mr. Ramirez. “Our workers are effective and reliable, and they know exactly what to do in any given situation.”