Driven Auto Care Comparative Summary

During his 12 years working for a car dealership, Paul Jancis increasingly found himself feeling the business was too focused on profits and not enough on customers. It motivated him to start his own repair shop, built upon “the ideal of developing a customer relationship, a customer for life,” he says.

The result was Driven Auto Care, providing dealership-quality services to Santa Clara County since 2007. Driven Auto Care works on all domestic and Asian vehicles.

Driven Auto Care is a full-service shop, providing everything from basic oil changes and factory-recommended maintenance to major repairs and smog inspection. With its specialized training, equipment and certifications, Driven Auto Care handles many types of repairs that other shops can’t. It guarantees customers the same quality workmanship available from a dealership at a price and level of personal service you’d expect from a local, family-owned shop, says Mr. Jancis.

Much of the equipment used by Driven Auto Care is leading-edge technology, including:

Snap-On Scanner and Lab Scope for highly reliable assessments of “check engine” light and drivability diagnostics.

Digital Imaging Alignment Machine aligns your car more precisely than conventional tools, without disturbing vehicle suspension. The result is better tire life and gas mileage.

On-The-Car Brake Lathe enables a precision machine surface to get as close as .0005 inches of the runout, eliminating brake vibration. Brakes will be safer, last longer and ride smoother.

If you decide to wait while Driven Auto Care repairs your car, you’ll find a clean, spacious office with amenities like free wireless Internet and beverages. The shop can also arrange loaner vehicles.