Auto brokerage companies are always looking for ways to discern themselves from their competition, and those that have earned the prestigious Diamond Certified award are already several steps ahead. Diablo Motors Auto Sales, Brokerage & Service takes a unique approach to selling pre-owned, late model cars and trucks at its San Ramon facility—its in-house service department puts each vehicle through a meticulous 200-point inspection for safety, maintenance and performance. “We run our car business differently than other companies,” confirms owner Greg Meier. “We don’t believe a customer should buy a car and wonder if it’s a good deal, so we thoroughly inspect each vehicle and add warranties to ensure their satisfaction.”
All of Diablo Motors Auto Sales, Brokerage & Service’s vehicles are CARFAX®-certified, which means customers can view title information, flood damage and total loss accident history, odometer readings, number of owners, state emissions inspection results, service records and more before they make their final decisions. In addition to CARFAX reports, the company provides 90-day guarantees that vary from engine/drive train coverage to bumper-to-bumper protection. “Unlike buying a car from a private party, our customers don’t have to worry about negotiating if something goes wrong,” says Mr. Meier.
Diablo Motors Auto Sales, Brokerage & Service is able to offer wholesale or near-wholesale prices on all its vehicles—including sport-luxury and sport-utility vehicles (mostly Audi, BMW, Jaguar, Lexus and Mercedes)—because of its low overhead and no-salesman approach to doing business. Customers can either choose from current inventory or request specific models to be purchased from local dealer auctions. “Thousands of cars come off lease contracts or are sold back to dealerships by banks every day,” explains Mr. Meier. “I attend those auctions regularly and can buy almost any car a customer wants. We remove the high-pressure atmosphere found at many dealerships by offering our clients a wide range of choices.”
To add to its full-service approach to auto sales, Diablo Motors Auto Sales, Brokerage & Service handles financing, facilitates trade-in deals and even takes care of select DMV work. “This is a one-stop shop,” says Mr. Meier. “There are no pressures or gimmicks, just honest, informative service.”