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Christopher Wells Construction, Inc. has been remodeling and repairing San Francisco and San Mateo County homes since 1984. The company builds additions and works on bathrooms, kitchens, decks, foundations and more. Owner and company namesake Christopher Wells started his construction career as a carpenter and has been gaining hands-on industry experience ever since.
Mr. Wells personally handles the estimates, proposals and sales work for most of his company’s projects. “One of my employees doubles as an estimator and project manager when things get really busy,” he says, “but I’m usually the one doing all that work.” Mr. Wells says it’s important for customers to have the person who puts their proposal together also supervise their project. “If not, the process suffers. I’ve always said that whoever goes out and looks at the job should be the one who makes sure things are done correctly.”
Christopher Wells Construction’s crew members are all experienced journeymen with a minimum of three years with the firm. “We take pride in the amount of experience we provide,” says Mr. Wells. “In fact, our foreman has been with us since 1987.” The company uses the same crew for every job, so its members have learned to function effectively as a team. It also prides itself on its communication skills—if homeowners have any questions of concerns, the foreman is either onsite to immediately address them or is available by phone.
Mr. Wells says many contractors use different teams of subcontractors for each phase of a project, which can lead to communication gaps and drops in quality with every handoff. “I only use subcontractors for specialized, non-carpentry work. I’m not a ‘paper contractor.’ Basically, everyone on my team works for me—they’ve seen every detail of a project from beginning to end.”