CertaPro Painters of Silicon Valley Comparative Summary

Painting companies are always looking for ways to discern themselves from their competition, and those that have earned the prestigious Diamond Certified award are already several steps ahead. In addition to providing both interior and exterior painting for homes and businesses in Santa Clara County, CertaPro Painters of Silicon Valley offers color consultations, power washing and pre-painting preparation, wood restorations, drywall and sheetrock repairs, and light carpentry work. The company’s professionally trained painters can also stain and varnish decks, deck furniture, fences and railings.

CertaPro Painters of Silicon Valley is locally and family owned, but it’s also part of the nationwide CertaPro franchise, which means it adheres to industry-high standards for workmanship and quality control. Owners Dan Ford and Anamaria Isaacs say their company’s success is due to excellent customer service and word of mouth. “We always keep the promises we make to our clients,” says Mr. Ford, who enjoyed a successful sales and marketing career in the Silicon Valley before entering the painting industry in 2005. “They can count on us to do what we say we’re going to do.”

CertaPro Painters of Silicon Valley assigns a full-time production manager to every project, which ensures a more efficient workflow than companies who merely send painting crews to jobsites. “There are three sets of eyes on every job: the onsite foreman, the production manager and me,” says Mr. Ford. “Our goal is to complete each project in a timely and efficient manner, and we make sure our crew members work hard to achieve that goal.”

When a customer calls CertaPro Painters of Silicon Valley for an estimate, Mr. Ford arrives on time and provides a detailed proposal by that evening. The proposal breaks down costs room by room, so the client can plan their project budget accordingly. “Once the contract is signed, painting commences within two weeks,” says Mr. Ford. “We plan our crews’ schedules so we never keep a customer waiting.”

To build expertise and preserve high standards of quality, CertaPro Painters of Silicon Valley maintains separate crews for interior painting, exterior painting and fine wood staining. When a customer’s project is complete, the foreman will walk them through the job with a detailed checklist to ensure they’re completely happy. “No money exchanges hands until the client is 100 percent satisfied,” confirms Mr. Ford.