Construction companies are always looking for ways to discern themselves from their competition, and those that have earned the prestigious Diamond Certified award are already several steps ahead. In addition to its Diamond Certified status, Cannaday Construction distinguishes itself by offering both design/build contracting services and home restoration services to its clients—an approach that allows the firm to take on a multitude of different projects. “We can handle any construction project, from the design stage through to completion,” confirms Terri Cannaday, who owns the company with her husband, Isaac. “But we’re not just contractors. We also provide water extraction, carpet and upholstery cleaning, odor removal and mold remediation services through our Rainbow International Restoration & Cleaning subsidiary.”
Another unique feature of Cannaday Construction is its project estimation process, which is faster and more accurate than those of many other contracting firms. “We use powerful design and estimating software made by Xactimate,” explains Mrs. Cannaday. “It’s a highly detailed program, and it allows us to design any type of project and work within any budget.”
Unlike construction companies that only place a minimal emphasis on customer service, Cannaday Construction’s primary focus is building lasting relationships with its clients through excellent work and superior communication. The company promptly answers and returns phone calls, and Rainbow International Restoration & Cleaning is available 24/7 to handle emergencies. “When we’re not in the office, calls are forwarded to our cell phones,” says Mrs. Cannaday. “We’re always available. We get irritated when other businesses don’t return our calls, so we never let that happen to our customers.”