Few plumbing companies earn the prestigious Diamond Certified award, which means they’ve been independently rated Highest in Quality. Fewer still can claim an owner who grew up surrounded by plumbing professionals and started learning the trade as a child, but that’s exactly the case for Bellows Plumbing Heating & Sewer. “Plumbing has been in my family for many years,” says owner Greg Bellows. “My father, brother and two cousins are all plumbers, so getting involved in the industry was a natural fit for me.”
Bellows Plumbing Heating & Sewer has been providing high-quality plumbing, heating, cooling and sewer services for clients throughout Santa Cruz County and the entire Bay Area since 1984. Mr. Bellows attributes his company’s success to the value and honesty its employees bring to each job. “We’re not the most or least expensive, but the value we provide is unequaled. With some firms, it’s ‘get in, get out, next job,’ but we really try to build relationships with our clients and turn them into lifelong customers. We’ve been able to grow in a down market because of our repeat business.”
In 2004, Bellows Plumbing Heating & Sewer gained the expertise of Mr. Bellows’ son-in-law, Jason Schlunt, who utilizes his degree in economics and management from Rice University to focus on commercial accounts and office management. “He’s a valuable addition to the company, and he’ll even jump into the trenches when our workload calls for it,” says Mr. Bellows. “It’s important to have people like that on your team.”
Unlike plumbing companies that charge based on time and materials, Bellows Plumbing Heating & Sewer works on a fixed price schedule, so there are no surprises at the end of the job. “We always provide a firm price upfront,” confirms Mr. Bellows. “Upon completion of each job, we give the customer a comprehensive invoice that outlines everything we did and the equipment we installed. Our clients really appreciate that level of detail.”