Bay 101 Roofing, Inc. Comparative Summary

Bay 101 Roofing, Inc. offers a complete range of roofing services to residential clients in San Mateo and Santa Clara Counties, including reroofing, repairs, cleaning and new construction. In addition to roof work, the company repairs and maintains sun tunnels, ventilation systems, and gutters and downspouts. It holds a separate specialty license for gutters and sheet metal.

“We take the extra time and effort to provide our customers with education about the process and suggestions for using the best materials,” says manager Dave Imhof. “We open up the conversation, try to understand what’s motivating each customer, and offer recommendations throughout the process.”

Mr. Imhof says customers who work with Bay 101 Roofing have the advantage of receiving custom plans that provide potential return on investment (ROI) details. “We also take extra measures to minimize or eliminate damage to customers’ landscapes and properties. Our owner, Jose Ramirez, personally supervises every job, and we give our customers his and my personal cell phone numbers in case any problems arise.”

Bay 101 Roofing has a company-owned fleet of trucks and equipment (including a conveyor loader) to keep jobs moving efficiently. It also uses a large storage yard to keep materials for jobs that need to be completed in stages. “After each project is completed, we give the customer a questionnaire to determine how we could improve our services and apply their feedback to our operations,” says Mr. Imhof. “We pride ourselves on always striving for excellence.”