B2 Perfection Auto Body Comparative Summary

(408) 800-1693
150 North Wolfe Road
Sunnyvale, CA 94086
Tristin Wurzbach, Manager

Maintaining customer satisfaction is a crucial aspect of any business, but it’s even more important for auto body shops that have earned the prestigious Diamond Certified award. For B2 Perfection Auto Body, the key to achieving and maintaining high levels of customer satisfaction lies in its name: ensure every step of the body repair process is as close to perfect as possible. “Our name reflects our philosophy,” says owner Brad Trost. “This business relies heavily on word of mouth, so it’s not enough for our customers to just be satisfied—we want them to be ecstatic about both our work and their overall experience.”

B2 Perfection Auto Body has been providing body and collision repair services for all types of vehicles at its Sunnyvale facility since 2005. In addition to handling alignment and suspension repairs, frame straightening, and painting and detailing, the company works with all major insurance companies, provides 24-hour onsite towing, offers local customer pick-up and delivery, and more.

Unlike less experienced auto body shops that prove their reluctance to stand behind their work by offering minimal warranties, B2 Perfection Auto Body backs up all its services with an industry-best warranty that covers all workmanship for as long as customers own their cars. “You really can’t beat that,” says Mr. Trost. “Compared to manufacturers and other shops in the area, it’s the best guarantee you can get. Simply put, we want our repairs to last forever.”

To further differentiate itself from its competition, B2 Perfection Auto Body emphasizes the use of cutting-edge technology in every aspect of its operations. “We never stop re-investing in the company, and that includes staying up-to-date with the latest and greatest industry technology and products,” explains Mr. Trost. “This approach enables us to be more versatile when it comes to meeting our customers’ needs.”