Aren Electric Co., Inc. Comparative Summary

Maintaining customer satisfaction is a crucial aspect of any business, but it’s even more important for electrical contractors that have earned the prestigious Diamond Certified award. For Aren Electric Co., Inc., the key to achieving and maintaining high levels of customer satisfaction is simple: utilize its vast amounts of industry expertise to provide electrical services that create safe living environments and enable customers to feel at ease in their homes. “We always explain the condition of each electrical system before working on it so the customer knows exactly what to expect,” says owner Gerry Reyes. “Our biggest priority is ensuring the safety of our customers, and clear communication is an important part of that.”
Aren Electric Co. has been providing electrical repair and installation services for residential and commercial clients throughout the Peninsula and San Francisco since 1994. In addition to handling electrical wiring for switches, circuits, home entertainment systems and other household applications, the company performs comprehensive safety inspections, installs new circuits and outdoor lighting systems, and more.
Unlike less experienced electrical contractors that strive to maximize their workload volume and eschew a detail-oriented business approach in the process, Aren Electric Co. prioritizes quality on every job and takes the necessary time to ensure its work is as safe as possible. “For example, we really take our time when it comes to installing wiring,” says Mr. Reyes. “Putting in a wire and making sure the light turns on isn’t enough. We route all wires according to the National Electrical Code to make sure everything is safe and supported.”
Another attribute that sets Aren Electric Co. apart from its competition is its commitment to taking care of its clients throughout each phase of their projects, including after the work has been completed. “We normally provide a two-year warranty for our work, but we’ll continue to back it up after that if necessary,” says Mr. Reyes. “If a customer has a problem with work we did in the past, we’ll usually come out and fix it for them, which makes them feel happy and valued.”