Antioch Veterinary Hospital - 2 Locations Comparative Summary

(925) 452-7997
1432 West 10th Street
Antioch, CA 94509
Howard Schutzman, DVM

Veterinary clinics are always looking for ways to distinguish themselves from their competition, and those that have earned the prestigious Diamond Certified award are already several steps ahead. In addition to its Diamond Certified status, Antioch Veterinary Hospital sets itself apart by combining numerous services that would otherwise only be found at specialist clinics and offering them under one roof. “We’re truly a full-service hospital,” confirms owner Dr. Howard Schutzman. “In addition to handling everything from routine exams to complex medical and surgical cases, we offer special services including boarding, grooming, and agility and obedience classes. It’s a rare combination that allows us to care for our customers’ pets in any way they need.”

Antioch Veterinary Hospital has been providing preventative care for young, healthy pets; early detection and treatment of disease for older pets; and complete medical and surgical care for pets of all ages at two full-service facilities in Antioch since 1985. The company is one of the few veterinary hospitals equipped to handle advanced dentistry, and it also offers state-of-the-art technology such as therapeutic laser therapy, electrocardiography, digital and dental radiography, laser surgery, endoscopy, bronchoscopy, video otoscopy and ultrasonography.

“Our beautiful, centrally located facility is more than just a full-service small animal hospital,” adds Dr. Schutzman. “It’s also a place from which we can serve East County residents with a monthly public lecture series covering a wide range of veterinary topics, school tours, college scholarships, high school shadow programs, RVT externships, retirement home pet health care visits, and an adoption center provided gratis to local rescue organizations and clients.”

Antioch Veterinary Hospital believes in offering highly personalized service that makes each client feel more comfortable about their pet’s health situation. “We pride ourselves on being fully accessible to our clients from the minute they walk in until they leave with their pets,” says Dr. Schutzman. “Our goal is to make sure each client has a positive experience that motivates them to return any time they have concerns about their pet’s health.”

In addition to its implementation of cutting-edge technology, Antioch Veterinary Hospital uses a web-based and mail-in survey system that’s designed to collect valuable feedback from clients. “Our online survey asks specific questions about how long the customer waited on hold, how long it took to get into the exam room, how the doctor and technician performed, and so on,” explains Dr. Schutzman. “Our clients can leave comments on the site as well, and we take those into consideration so we can address specific concerns and adjust our services to provide a better overall experience.”