All Seasons Construction Comparative Summary

When he took the helm at All Seasons Construction, Mark Corrallo, a former attorney and East Bay businessman with extensive experience working with construction contractors, introduced a new company objective: to provide high-quality workmanship while striving for professionalism throughout the process—from beginning jobs on schedule to working every day until they’re complete.

All Season Construction’s professionalism starts with a concentration on foundation work, says Mr. Corrallo. It specializes in foundation replacement and perimeter drainage/waterproofing, but also provides retaining walls, earthquake retrofitting and decks.

The company’s responsibility for customer service begins with its vice president of operations, who visits each site at least once a day and whose sole task is to serve as a liaison and executive-level contact if customers have any questions or issues that the foreman and crew can’t resolve. The responsibility continues with the foreman, who supervises day-to-day activities at the work site, and flows down to the individual members of the work crews.

All Seasons Construction’s workers are insured employees of the company—day laborers are never used. Even the most junior laborer has been on the company payroll for at least two years. This experience not only maintains the company’s focus on the customer, says Mr. Corrallo, but it also ensures the individual workers have necessary skills and know what they’re doing. “It’s very risky to hire a non-foundation replacement expert to do foundation work,” he says. “You could end up with a substandard foundation, so it’s important to deal with somebody who knows how to correctly shore up a home. The ramifications of improper shoring can be dramatic.”

All Seasons Construction’s demand for expertise goes beyond its work crews. When faced with a complex job, the company works with third-party engineers, who work for the client and not the contractor, to assess the scope and requirements of the job. “The engineer has no financial stake in the outcome or conflict of interest,” says Mr. Corrallo. “He doesn’t gain anything by recommending a bigger or smaller job. He’s going to charge a flat fee to come out, take a look and give an opinion. Ultimately, the customer is better served by that kind of relationship.”

All Seasons Construction prides itself on professionalism, customer service and expertise. A family home is most often the biggest investment a person will make, says Mr. Corrallo, and his company is dedicated to ensuring that home rests on a solid foundation.