Advantage Moving & Storage Comparative Summary

(408) 840-3997
222 Railroad Avenue
Milpitas, CA 95035
Brian Kavanaugh is president of Advantage Moving & Storage.

Maintaining customer satisfaction is a crucial aspect of any business, but it’s even more important for moving companies that have earned the prestigious Diamond Certified award. For Advantage Moving & Storage, the key to achieving and maintaining high levels of customer satisfaction is simple: provide high-quality service at a competitive price, regardless of the extent of the job. “We believe every client deserves personal, detail-oriented service, so that’s exactly what we provide,” says co-owner Chitra Bheeman. “From our quick response time to our comprehensive follow-up, our goal is to make sure our customers are happy throughout each step of their projects.”

Advantage Moving & Storage provides a complete range of relocation services for residential and commercial clients throughout the Bay Area. In addition to handling local and long-distance moves for homeowners and business owners, the company has the in-house capabilities to offer packing, crating, storage and specialized services like international moves.

Unlike moving companies that hire inexperienced day laborers in an effort to reduce their operating costs, Advantage Moving & Storage maintains a staff of highly trained professionals who have years of experience in the moving industry. “All of our employees are full-time and trained on an ongoing basis to ensure they’re maintaining our high standards of quality,” explains Ms. Bheeman. “They get better with every move, which means our services continually get better as well.”

To further differentiate itself from its competition, Advantage Moving & Storage emphasizes promptness in every aspect of its operations, from immediately returning phone calls to spending time with customers who have questions about its services. “As a small, locally-owned company, it’s important for us to provide our clients with individualized attention,” says Ms. Bheeman. “Every move is different, but by taking a detail-oriented approach to our work and being prompt with our communication, we’re able to fulfill our customers’ needs and exceed their expectations.”