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What
is the best thing about Precision Auto Repair?
The
following are verbatim customer responses from research that American
Ratings Corporation conducted between 9/5/2002 and 10/26/2006. Customer
last names have been initialized for privacy.
"They
are experts at what they do"
- Virginia A.
"I call
and tell them what's wrong, get an appointment, I take the car in and
they do it, that's all" - John B.
"I don't
know if I can think of any one thing, I've never had any problem with
them"
- Debra B.
"They
are quick to get you in and quick to do the work" - Ken B.
"Always
responsive, good natured, fair prices, always take care of all my autos.
We all take all four Hondas there. Karen had a Civic, then a Accord and
she now has an Acura and the whole family is pleased with their work for
us"
- Karen B.
"Friendly,
good prices and honest responses"
- John B.
"Very
honest, timely, very accommodating, in general it's very hard to find
a repair shop that you can trust, we have explicit trust in them"
- Allen B.
"They're
quality, service was excellent, I wasn't waiting around, I've had all
my cars serviced there" - Robert C.
"The
service is good" - Steve C.
"They
do quality work and they do a quick job. The prices are reasonable"
- Karen C.
"Most
definitely recommend them all the time" - Paula D.
"They
are straightforward and tell you what needs to be done. They're not just
trying to sell you something else" - William D.
"Always
do a good job, they're really nice, they've been working on my car since
the previous owner had it, and I know my fiancé is more than pleased
with their work as well"
- Dan E.
"They're
superb" - Rick G.
"The
service is quick" - Lynn G.
"Honesty"
- Tom H.
"We
have gone there for a number of years and are happy with the job each
time"
- Don H.
"Just
everything about them. There's never a big lag time between the time you
take the car in and the time it's done. It's done in a timely fashion
and done right so you never have to take it back" - Dennis L.
"We
can trust them" - Brandon L.
"I've
been going there for 6 years. They don't do unnecessary things, they're
very on top of things, they also give me a loaner which works great for
me" - Werner L.
"Their
attitude, friendliness, the way they handle people, the service, their
promises to get things done and done right and on time"
- Phyllis M.
"They
are very helpful. They tell me what needs to be done" - Shirley M.
"Everything.
I have never had any problems"
- Jacqueline M.
"I like
them because they are friendly, honest and do good work" - Brian
P.
"Just
the way that they make everything so personable" - Nora P.
"She's
been taking her car there for about 10 years, highly recommends them or
she wouldn't go back" - Kathy R.
"They're
very honest, that's very unusual for an auto shop, and they tell you what
needs to be done and they'll do it right" - Anthony R.
"They
are honest and friendly" - Sue R.
"Everything!
They had me in and out of there, they're very polite" - Helen R.
"Let
me tell you something, we live in Albany. They're very far from us and
we've been going there for over 10 years. Won't go anywhere else"
- Bill S.
"They're
excellent! Nice, they're gentlemen, they know what they're doing"
- Evelyn S.
"They
do a good job in pleasing their customers" - David S.
"I've
been going to them since 1980 or so, I like them a whole lot" - Chris
S.
"I'm
not as knowledgeable about cars as I'd like to be, but they only do what
needs to be done when it needs to be, so I trust them, I guess would be
a big one" - Patricia S.
"They're
honest and know how to fix a car"
- Mark S.
"Extremely
polite and informative. I was referred
to them by someone, and just about everyone goes there because they were
referred by someone. So it's like a big chain thing going on" - Raymond
S.
"Thoroughness"
- Narciso A.
"The
prices are good" - Brian B.
"They
are honest folks" - Rob B.
"They're
quick" - Arnold D.
"I am
comfortable with their service"
- Marilyn D.
"They
are consistent in doing good work"
- John F.
"Very
efficient in their service, they do what they say they're going to do
and they seem to always have the car ready on time" - Tom F.
"They
tell you what they think it will cost and it's never far from what they
actually charge when the job is done" - Chris G.
"They
are accurate in estimates" - Bill G.
"They
do a professional job" - Randy G.
"Their
service is good and they are fair"
- Linda H.
"They
are always on the ball. You can get in there and out of there" -
Barry J.
"They
are quick and they are accurate in diagnosing the problem" - Chris
L.
"They're
able to bend with you a little bit, they accommodate you if you need a
spare car"
- Terry M.
"The
quality of the workmanship" - Marilyn R.
"The
prices are fair and the service is too"
- Earl R.
"I like
how they can give you an appointment and get you done really fast"
- Christine S.
"I don't
think there's anything best. I haven't ever had a problem so I must like
it all"
- Marie S.
"Good
people, good service" - Jim S.
"So
far they've been attentive and have provided the services that they indicated,
comparing it to the Honda dealers they didn't finagle with you and tell
you needed other things if you really didn't need them right now. Pretty
straightforward, they don't talk down to you or treat you as if you don't
know what you're talking about" - Julia A.
"They
do a good job and are thorough"
- Patricia A.
"I haven't
had any problems with their service" - Mike A.
"They
have some good prices" - Dan B.
"I would
rate them very highly, I've never had a problem with them" - Marlene
C.
"They
know what they are doing" - Jimmy C.
"The
people. They're excellent people, they're really great! It's just hard
for me to give any one a 10" - Joe D.
"Very
conscientious and honest, we've been going there for 25 years, as long
as they've been open" - Bob E.
"The
work is done quickly and the service guys are friendly" - Bob F.
"Reasonable
prices and decent quality service" - Les H.
"They
seem to be pretty honest" - David J.
"They're
friendly" - Linda M.
"They
do a good job for a fair price" - John P.
"You
get personal service" - Wayne R.
"They
seem to be honest and they give you good service" - Roslyn R.
"They
specialize on one brand, they use original parts, pricing is competitive
and they give me a car, that's a big attraction"
- Arvindh S.
"They're
very friendly" - Danny S.
"The
promptness" - Chad S.
"I like
everyone there" - Kyle S.
"They
are courteous and honest" - Joe S.
"They
seem to be knowledgeable" - Katie C.
"The
service is good" - Stephen M.
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