Auto Repair

Contra Costa County

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What is the best thing about Precision Auto Repair?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 9/5/2002 and 10/26/2006. Customer last names have been initialized for privacy. 

"They are experts at what they do"
- Virginia A.

"I call and tell them what's wrong, get an appointment, I take the car in and they do it, that's all" - John B.

"I don't know if I can think of any one thing, I've never had any problem with them"
- Debra B.

"They are quick to get you in and quick to do the work" - Ken B.

"Always responsive, good natured, fair prices, always take care of all my autos. We all take all four Hondas there. Karen had a Civic, then a Accord and she now has an Acura and the whole family is pleased with their work for us"
- Karen B.

"Friendly, good prices and honest responses"
- John B.

"Very honest, timely, very accommodating, in general it's very hard to find a repair shop that you can trust, we have explicit trust in them"
- Allen B.

"They're quality, service was excellent, I wasn't waiting around, I've had all my cars serviced there" - Robert C.

"The service is good" - Steve C.

"They do quality work and they do a quick job. The prices are reasonable" - Karen C.

"Most definitely recommend them all the time" - Paula D.

"They are straightforward and tell you what needs to be done. They're not just trying to sell you something else" - William D.

"Always do a good job, they're really nice, they've been working on my car since the previous owner had it, and I know my fiancé is more than pleased with their work as well"
- Dan E.

"They're superb" - Rick G.

"The service is quick" - Lynn G.

"Honesty" - Tom H.

"We have gone there for a number of years and are happy with the job each time"
- Don H.

"Just everything about them. There's never a big lag time between the time you take the car in and the time it's done. It's done in a timely fashion and done right so you never have to take it back" - Dennis L.

"We can trust them" - Brandon L.

"I've been going there for 6 years. They don't do unnecessary things, they're very on top of things, they also give me a loaner which works great for me" - Werner L.

"Their attitude, friendliness, the way they handle people, the service, their promises to get things done and done right and on time"
- Phyllis M.

"They are very helpful. They tell me what needs to be done" - Shirley M.

"Everything. I have never had any problems"
- Jacqueline M.

"I like them because they are friendly, honest and do good work" - Brian P.

"Just the way that they make everything so personable" - Nora P.

"She's been taking her car there for about 10 years, highly recommends them or she wouldn't go back" - Kathy R.

"They're very honest, that's very unusual for an auto shop, and they tell you what needs to be done and they'll do it right" - Anthony R.

"They are honest and friendly" - Sue R.

"Everything! They had me in and out of there, they're very polite" - Helen R.

"Let me tell you something, we live in Albany. They're very far from us and we've been going there for over 10 years. Won't go anywhere else" - Bill S.

"They're excellent! Nice, they're gentlemen, they know what they're doing" - Evelyn S.

"They do a good job in pleasing their customers" - David S.

"I've been going to them since 1980 or so, I like them a whole lot" - Chris S.

"I'm not as knowledgeable about cars as I'd like to be, but they only do what needs to be done when it needs to be, so I trust them, I guess would be a big one" - Patricia S.

"They're honest and know how to fix a car"
- Mark S.

"Extremely polite and informative. I was referred to them by someone, and just about everyone goes there because they were referred by someone. So it's like a big chain thing going on" - Raymond S.

"Thoroughness" - Narciso A.

"The prices are good" - Brian B.

"They are honest folks" - Rob B.

"They're quick" - Arnold D.

"I am comfortable with their service"
- Marilyn D.

"They are consistent in doing good work"
- John F.

"Very efficient in their service, they do what they say they're going to do and they seem to always have the car ready on time" - Tom F.

"They tell you what they think it will cost and it's never far from what they actually charge when the job is done" - Chris G.

"They are accurate in estimates" - Bill G.

"They do a professional job" - Randy G.

"Their service is good and they are fair"
- Linda H.

"They are always on the ball. You can get in there and out of there" - Barry J.

"They are quick and they are accurate in diagnosing the problem" - Chris L.

"They're able to bend with you a little bit, they accommodate you if you need a spare car"
- Terry M.

"The quality of the workmanship" - Marilyn R.

"The prices are fair and the service is too"
- Earl R.

"I like how they can give you an appointment and get you done really fast" - Christine S.

"I don't think there's anything best. I haven't ever had a problem so I must like it all"
- Marie S.

"Good people, good service" - Jim S.

"So far they've been attentive and have provided the services that they indicated, comparing it to the Honda dealers they didn't finagle with you and tell you needed other things if you really didn't need them right now. Pretty straightforward, they don't talk down to you or treat you as if you don't know what you're talking about" - Julia A.

"They do a good job and are thorough"
- Patricia A.

"I haven't had any problems with their service" - Mike A.

"They have some good prices" - Dan B.

"I would rate them very highly, I've never had a problem with them" - Marlene C.

"They know what they are doing" - Jimmy C.

"The people. They're excellent people, they're really great! It's just hard for me to give any one a 10" - Joe D.

"Very conscientious and honest, we've been going there for 25 years, as long as they've been open" - Bob E.

"The work is done quickly and the service guys are friendly" - Bob F.

"Reasonable prices and decent quality service" - Les H.

"They seem to be pretty honest" - David J.

"They're friendly" - Linda M.

"They do a good job for a fair price" - John P.

"You get personal service" - Wayne R.

"They seem to be honest and they give you good service" - Roslyn R.

"They specialize on one brand, they use original parts, pricing is competitive and they give me a car, that's a big attraction"
- Arvindh S.

"They're very friendly" - Danny S.

"The promptness" - Chad S.

"I like everyone there" - Kyle S.

"They are courteous and honest" - Joe S.

"They seem to be knowledgeable" - Katie C.

"The service is good" - Stephen M.

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