The Pool Doctor Industry Info

(510) 223-7537
4038 San Pablo Dam Road
El Sobrante, CA 94803
The Pool Doctor’s staff is committed to excellence.
Illegitimate operators create huge problems for the industry - and for you.

Before hiring a pool contractor, it’s a simple thing to check their licensing with the California State Licensing Board—but many homeowners don’t. This can be a problem in a state whose pool and spa industry has no shortage of unlicensed contractors, according to Sharon Hiebing, owner of The Pool Doctor. By law, no unlicensed contractor is allowed to perform work whose value exceeds $500.

“You have these people coming in who aren’t licensed and doing work they shouldn’t be doing. They’re not legally allowed to, and there’s a good chance they haven’t got the skills or experience,” says Hiebing.

If you’re a commercial customer, hiring unlicensed contractors could cost you more than just headaches. Safety regulations are constantly tightening, and facilities like public pools or apartment complexes that are found out of compliance could face criminal charges. More important, the consequences for their patrons could be life threatening.

A good contractor will also be adept at quickly identifying root problems and fixing them—and them alone. Be leery of companies that always seem as though they’re trying to sell you more of everything. If you need a new seal, they shouldn’t be quoting you a price for a new motor. If you suspect products or services are being forced on you that you don’t really need, hold off on making a decision until you can get a second opinion.