It’s helpful to get all the facts before agreeing to work with an HVAC contractor. A professional will offer advice and options to repair or replace an existing system. Getting the facts about utility company and government incentives for systems upgrades can also play a deciding factor for costs. Most systems are long-term investments that can provide substantial savings over time. In addition, technical innovations in systems, ducts, filters, and controls can help determine the best solutions for improved energy efficiency.
If a replacement is part of a larger remodeling project, consider other factors including windows, doors and insulation as part of the overall air conditioning and heating system. Upgrades to systems can often qualify for tax or other energy-saving incentives and typically include high-efficiency versions of items such as gas, oil and propane furnaces and boilers; central air conditioning units; air-source heat pumps; fans; geothermal heat pumps; and biomass stoves.
When looking for a contractor, confirm they have the proper training, certifications and experience. A few other screening issues to review include:
• Length of time in the industry and references
• Drug-free testing program and a background check for employees
• Technician training and certification
• Satisfaction and money back guarantees
• Liability insurance and workers’ compensation coverage
• Ongoing service or maintenance plans

