When searching for a used vehicle, consider the following tips to ensure you get the best deal:
• Before you go to a dealer, try to arrange financing with your bank, credit union or other financial institution. Know beforehand what the total cost will be, including price, down payments, the interest rate and monthly payments.
• Don’t sign any documents until you’ve read and understood them. Make sure there are no blank spaces, all of the salesperson’s verbal promises are included, and the type of warranty that comes with the car is clear and understandable.
• If you’re required to make a deposit, ask whether it’s refundable and under what circumstances. Make sure the information is also included in the contract (the contract may be your only receipt).
• Look for models and dealers that feature guarantees and pre-inspections.
• Take a prospective vehicle to a trusted mechanic. Have them perform an engine compression test and check the spark plugs, ignition system, transmission fluid, power steering, cooling system, braking system, suspension, differential and any other important mechanical parts.
• Check for online or local references and reviews of used car dealers.
• Ask to see a CARFAX® report to discern any problems that might be hidden in a car’s history.
• Ask about how the dealer follows up with customers after the sale.
Greg Meier, owner of Diablo Motors Auto Sales, Brokerage & Service in San Ramon, says it’s a good idea to go through an auto brokerage firm when searching for a used car. “An auto brokerage operates like a real estate agent who finds a buyer and seller and puts them together for a fee. Brokerages buy cars with their own money and put them through inspection and detailing processes before selling them. They don’t sell low-quality cars, because it puts their customer relationships at risk.”
More information about researching dealers and repair shops can be found at the State of California Bureau of Automotive Repair’s website, www.autorepair.ca.gov.
